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Monash University Health Services
- Healthcare
- Clayton, VIC
About this business
Location details
Monash University Clayton Campus, Campus Centre21 Chancellors Walk, Clayton, VIC, 3168, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited after check-in for a short appointment. The GP saw me for 5 minutes. No clear advice. No clear plan. After the visit I received 5 calls asking for $96. No explanation. No clear invoice. No registration issues raised during the visit. Points: • unclear billing • short consult • repeated calls • no explanation Why ask for payment without explaining the charge to the patient?
Been there a couple of times the worst thing is the wait time. I was supposed to have the first appointment of that day at 9:00 am. I arrived ten minutes early was not seen till after 9:30.
I've met very friendly receptionists, nurses, and doctors since my visit in 2023. The service has been excellent! By the time of our visit in 2025, the waiting room had been beautifully renovated, with much brighter lighting than before, adding to the comfort.
Dr. Greg is a wonderful doctor who consistently demonstrates professionalism, kindness, care, and patience during every visit I’ve had at Monash University Health Services. He provides outstanding support for both students’ physical and mental health. I’d also like to highlight Nurse Mrs. Brown, who administered my vaccination today. She showed excellent technique. so gentle that I didn’t feel a thing and shared lots of laughter, making the experience truly pleasant. Cheers!
I called this clinic at Clayton to book in an appointment with a counsellor and GP after a traumatic event, and the receptionist was impatient and said "you're taking too long to make a choice and hurry up as some people might be wanting to call but get held up". My brain tried to process, and I was in tears after the receptionist hung up my phone. Please, be gentle and patient when dealing with patients. Then I ended up going to see a GP here. It was more than 30 minutes of waiting, I then got up and asked a receptionist an... read more
Frequently asked questions about Monash University Health Services
How is Monash University Health Services rated?
Monash University Health Services has a 2.2 star rating with 89 reviews.
When is Monash University Health Services open?
Monash University Health Services is closed now. It will open tomorrow at 9:00 a.m.
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