Monash Health - Berwick Community Health Centre

Muayad Habeeb 

on Google

a month ago

Extremely disappointing experience. We came to Monash Health – Berwick Community Health Centre simply seeking practical support to help our daughter return to school after a difficult school experience. Instead, we were drawn into around seven months of appointments, assessments and procedures with no meaningful solution or progress. The service we experienced was very poor and lacked professionalism. We felt there was far too much focus on appointments, assessments and procedures, rather than finding a practical solution fo... read more

A J 

on Google

a year ago

Disappointed with the receptionist's rude and dismissive attitude, especially towards an elderly patient. No respect or kindness shown completely lacking the professionalism and empathy expected in a dental clinic. This staff member clearly needs more training in patient care and communication. Not the welcoming environment one would hope for. 

IP B 

on Google

a year ago

They don't want to provide a general email to communicate with the professionals. A bit disappointed. 

Priyani Sureka 

on Google

a year ago

No words terrible service 

Shahzada M 

on Google

a year ago

One of the receptionists was very rude to me . She was telling me missed your class for an appointment. I told her to give me another day appointment. But she was talking so rude and telling me u have to be responsible for ur kid . And I told her I knew what to do and I'm responsible . But still, her disrespectful speeches made me upset . I didn't know what to say or what to do . The only thing I can complain her here. Hope someone shows her how to speak and respect someone her name is Zahra Ebrahimi.