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Monarch Mental Health Group
- Healthcare
- Sydney, NSW
About this business
Location details
Level 4/131 York St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give less than 1 star I would. Another viewer with the same horrible experience. 10 weeks of no contact after $1600 and 2 ADHD assessments with Marcus Chang. No one knows what they’re doing in the calls. No follow up. No patient care. Asking for a full refund and ideally compensation for wasting so many hours of my time. STAY AWAY.
DO NOT GO WITH THIS COMPANY. I am never one to right a review but my experience with Monarch has been nothing short of a disaster. I paid $1600 for my ADHD test with Monarch 3 months ago with my appointment with Dr Lao on Monday. I have called up over 10 times to get an update within the 3 months and all I ever get is ‘I’ll follow up’. I have now been told they don’t know where my assessment is 3 days before my appointment. The staff I speak to have absolutely know idea what’s going on and couldn’t care less about you. Not e... read more
I have been a patient with Monarch for many years and I am very happy with the treatment. I must admit that I wasn' t sure to begin with but I must say it has been extremely helpful.
I’ve been receiving rTMS and iTMS/TBS (Intermittent Theta Burst Stimulation) treatment through Monarch Mental Health Group for nearly five years and have consistently found their clinical care to be exceptional. The clinicians I’ve worked with have been warm, empathetic, and highly professional, creating a safe and supportive environment that has made a genuine difference in my mental health journey. The treatment itself has been outstanding, but I’ve occasionally found it difficult to get in touch with the patient care book... read more
Frequently asked questions about Monarch Mental Health Group
How is Monarch Mental Health Group rated?
Monarch Mental Health Group has a 3.6 star rating with 49 reviews.
When is Monarch Mental Health Group open?
Monarch Mental Health Group is closed now. It will open tomorrow at 9:00 a.m.
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