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Moe's Southwest Grill
- Restaurants
- Victor, NY
About this business
Location details
170 Cobblestone Ct Dr, Victor, NY, 14564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Marc. We see your feedback on Google and Facebook. We are already in conversation with the staff and the local managers so they will be the best fit to make it right with you directly. I'm not sure if you will hear/ have heard from a manager, but we want to keep your business. Reach out to us at Moes@QualityFresca.com or shoot us a message on directly on Facebook if there is anything we can do to make it right personally or if there is more to be said. Thanks for the review.
Went for moe Monday small portions had to go somewhere to eat more was still hungry
We were there Sunday for lunch. They were out of several things, garbage overflowing, restaurant was DIRTY, no tp in the ladies room. This was my second visit and there will not be a third. They hadn't been open long enough for the restaurant to be that dirty, was just nasty.
Well they lost a loyal customer tonight cause I went in and got the nachos with steak and i got home and i counted and had 8 pieces of steak on it with just a little cheese and a little olives. I will not be back because i said that the last time i went but decided to give it one more chance. Y'all are greedy with your ingredients for the price. And my husbands had hardly any black beans or rice and i paid almost 20 bucks for nothing. It was great when Mack owned it. So long Moe's.
I cannot wear a mask, for actual medical reasons. People inside were eating without a mask (negative Joe do you eat with one). I wasn't allowed to even order. just one more business to add to my list of places I will never go again. good thing I was the first in my part of 7 to arrive. Jason's Deli was delicious though.
Moe's would improve if it treated the people who PAY for their meals with respect and appreciation. Had worst experience ever at Aiken SC today. First review and last visit to Moe's EVER.
Business response:
Julia oh no! I'm so sorry you didn't enjoy your visit. We never like to hear that. Could you please pm us or email wecare@sterlingmoes.com so that we can find out more about your visit? Thank you.
RecommendedGreat Service and they fill you up.
My family and I have been coming here since it opened. Over the last two years the service and food have gone down hill. The last few times we have had to clean our own tables and get major attitude from staff if you ask for anything. Went there today for the last time. Staff was not friendly and the food was horrible. We will never go back. Sad to see a once nice family stop get ruined by poor service.
RecommendedEverything!! I've been recommended to come here on many occasions by the staff. We fully intend to come back here again. The staff was very patient with my Autistic son.
Frequently asked questions about Moe's Southwest Grill
How is Moe's Southwest Grill rated?
Moe's Southwest Grill has a 3.6 star rating with 616 reviews.
When is Moe's Southwest Grill open?
Moe's Southwest Grill is closed now. It will open at 9:00 a.m.
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