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Moen Incorporated

3.3

About this business

Location details

25300 Al Moen Dr, North Olmsted, OH, 44070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.361 reviews
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LA VERDAD's profile image
LA VERDAD 
on Google
a month ago

Buyer beware! The worst company for faucets. The ones in my house now, in just 2 years our brand new house, they locked up and you cannot turn them on or off. I have never seen a faucet do what they do. Just horrible. Will need to replace them and will not get this brand. I recall I bought this brand for my old house many years ago too, and I had problems with this brand. They are very expensive, but are poorly made and just no worth it. Now we have to spend more money to replace these, one the handle broke right off when I ... read more

Miki Lane's profile image
Miki Lane 
on Google
2 months ago

I cannot share much... except I know Moen is a name I recognize as being top of their game. 

Jesse Z's profile image
Jesse Z 
on Google
2 months ago

I have been using Moen for over a decade. Over leaky faucets and heads. They have a Useless customer service. Lifetime warranty is a big Ole joke. Going to seek out other options. 

M kLEIN's profile image
M kLEIN 
on Google
4 months ago

Junk. Don’t buy. Called in my But it for looks but it for life warranty for my Moen motion sense faucet.. the faucet leaked and ruined the floor of my new cabinet. Called customer service and got the worst customer service from Michael. “He should be fired for being so disrespectful to a customer. He would not get me to a manager and requested several times. Spoke with a manager who quickly handled to problem and “rushed” me my part that I have now waited 6 days for and it still has not arrived. Buy a delta 

shabaan “shabaan” Salaudin's profile image
shabaan “shabaan” Salaudin 
on Google
8 months ago

It's been 1 month I'm trying to do a warranty replacement and they're giving me the runaround very bad customer service very bad product very bad people works in this business do not buy this product try to buy something else other than Moen. 

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Frequently asked questions about Moen Incorporated

How is Moen Incorporated rated?

Moen Incorporated has a 3.3 star rating with 61 reviews. 

When is Moen Incorporated open?

Moen Incorporated is open now. It will close at 6:00 p.m.  

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