Modivcare Call Center - New York

Kitty Bionic 

on Google

4 days ago

I would give 0 stars for this "company" if I could. Their customer service and just service in general are awful, unprofessional, and completely inept. 

Philip Spears 

on Google

3 weeks ago

These guys are horrible even the director of transportation Leroy boonie. They don't want to honor my Doctors medical necessity letter due to me having a level 4 pressure ulcer they can't take me by stretcher to wound clinic because I use wheelchair already I told them numbers of time that the wound is on my back side and that the clinic cannot pick me up out of my wheelchair 

Quayla Wayla 

on Google

2 months ago

Calling in is horrible using the app is horrible. The drivers are horrible. It doesn’t matter what you do. You’re going to receive bad service. The customer service representatives are so rude. Then you’re going on the app the app keep glitching then I spoke to a supervisor after talking to a representative and the supervisor are even rude this is overly ridiculous And things need to change, Put people in there that actually wants to work cause obviously the ones that’s there Don’t like their job. 

Danielle Strauss 

on Google

2 months ago

Their nj location is inherently incompetent almost always late and cancels without notifying, had no ride this morning due to their negligence. Should be called modivdoesntcare. 90% of the time their drivers are texting while enroute. Their management also choose to lie to their clients about reasons for ride denial as shown in this letter