Modivcare Call Center - Austin, Texas

Jay Harris 

on Google

6 days ago

Don't just pay attention to the ratings (complaints), also pay attention to how the company responds. Responses are copied and pasted, cold and passive aggressive. This is the worst logistics company in the world. Why would any insurance company have them under contract, I am not sure?? The are definitely a liability. Mark my words, it's only a matter of time that this company is shut down and/or has a huge action lawsuit on their hands. Motivcare is unapologetically harmful and unsafe for members. Please take the necessary ... read more

Kelly 

on Google

3 weeks ago

This company has always been hard to deal with and the phone agents are rude and petulant. I have made endless complaints about the service or lack of service and to retaliate on a recent appointment trip they dropped me off (on the side of Highway 281 in the heat and most unsafe area). This was an hour away from where I actually needed to be in a entirely different county. The driver told me to get out and call motivcare to correct the situation. But when I did they refused to send another driver to pick me up. This seemed ... read more

anthony 

on Google

2 months ago

Motive care keeps scheduling me rides with a company called just rides which never picks you up on time and never picks you up at all I requested not to ride with just ride spoke with a lady today 731 2025 she was rude and hung up her name was LaShonda 

Amy Welch 

on Google

4 months ago

They're Vehicles are dirty, smell of B.O., and show up to pick way to early so you sit there for an hour for an appointment. Windows are all broken. Low quality service especially for a very important service for disabled whom are in need of this service were metroaccess can't go.