Model Home Furnishings Frisco

April LaRoche 

on Google

a year ago

Extremely Disappointing Experience - 1 Star I recently had the unfortunate experience of dealing with Model Home Furnishings Frisco, and I must say it has been nothing short of a nightmare. I feel compelled to share my dissatisfaction with the hope that others can avoid the same ordeal. Firstly, the delivery of my furniture was a disaster. Upon arrival, I discovered that a significant portion of the items were damaged. It's evident that the company lacks proper quality control measures, as the extent of the damage was unacce... read more

Well Spruced Home 

on Google

a year ago

I had the best shopping experience that I've had in a very long time and I design homes for a living so I shop ALOT! The showroom is stunning, the sales people are incredible to work with...it didn't feel like work on my part, and everyone knew their stuff so I was able to speed through my wishlist in no time. I will absolutely be shopping here because I don't get anywhere close to the same experience anywhere else. Can't wait to go back and get inspired all over again. What a fantastic local find! 

Karuna 

on Google

a year ago

Appalled by the after sales customer care or lack there of and I would attribute it management for lack of training their staff. As this staff was willing to lose a long standing customer. When we made our purchase we were informed all items were available and we could expect delivery earlier than the six week lead time. When the six weeks had passed we called in only to learn to our surprise there is a delay in one of the item! Called again after the second lead time had passed and learned once again that there was a furthe... read more

Steve Roney 

on Google

a year ago

Worst customer service after the sale. Good luck with ever getting a call back. I had to save their number as a favorite due to having to keep calling them. Malia is our sales rep and never follows up. Their favorite answer is " I will call the warehouse and get back to you". Don't waste your time with this place! Lord knows what will happen when and if our furniture shows up!