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Mobilia Burlington
- Retail
- Burlington, ON
About this business
Location details
1510 N Service Rd, Burlington, ON, L7P 5C7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We bought a modular couch from Mobilia Burlington, and unfortunately, the delivery experience was very disappointing. On delivery day, they sent the wrong piece, which left us without part of our couch. When the replacement was scheduled, the wrong piece was sent again. It took three separate attempts before the correct piece was finally delivered, even though I had shared a detailed image from their online furniture builder clearly showing what was missing. Throughout this process, I never received proactive communication. ... read more
Great selection and items. But the customer service is poor. I ordered a brand new couch we waited three months for, and it was delivered with the entire frame damaged. We rejected the delivery and contacted Mobilia. Got a bit of a run around and after many miscommunications and initiating a chargeback with my credit card company I did finally receive a refund after six weeks.
Great selection and items. But the customer service is shockingly poor. I ordered a brand new couch we waited three months for, and it was delivered with the entire frame damaged. We rejected the delivery and contacted Mobilia. Got a bit of a run around but ultimately was offered an exchange only. No information on when it would be delivered/what to do if it came damaged again. Given the terrible quality the couch came in, we didn't trust another delivery and wished for a refund. I was told only the store manager could offer... read more
It was a great furniture shopping experience. We will be back soon.
Pathetic customer service. I hope they paid phone bill as noone is answering.
Frequently asked questions about Mobilia Burlington
How is Mobilia Burlington rated?
Mobilia Burlington has a 3.7 star rating with 224 reviews.
When is Mobilia Burlington open?
Mobilia Burlington is closed now. It will open at 10:00 a.m.
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