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Mobile Revenue Department

1.7

About this business

Location details

205 Government St, Mobile, AL, 36602, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 3:00 p.m.
Tue08:00 a.m. to 3:00 p.m.
Wed08:00 a.m. to 1:00 p.m.
Thu08:00 a.m. to 3:00 p.m.
Fri08:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
1.76 reviews
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Ashley Kyser's profile image
Ashley Kyser 
4 months ago

Updated review: well, Benita might have been decent to customers, but a few months later I had the displeasure of being transferred to "Marcie". I do realize these ppl don't care how they treat others or how they are reviewed on google, because they'll have their gov't job regardless - you basically have to commit murder to be fired in this situation. Knowing they will not be fired, they take it as a license to act how Marcie acts. After a polite exchange w/ whoever answered the phone, I was unfortunately transferred to Marc... read more

Ashley Kyser's profile image
Ashley Kyser 
8 months ago

I wasn't expecting much due to the (I'm sure very valid) experiences in these reviews. But I just talked to the sweetest and most helpful lady. She deserves five stars for her customer service. Thank you. I think her name was Benita but honestly that might not be right. 

Dawes Hardware's profile image
Dawes Hardware 
2 years ago

Terrible. Never answer the phone, full voicemail, do not return emails, expect you to pay any errors then file for petition for refund. This dept is an embarrassment to the Stimpson administration 

K Mo's profile image
K Mo 
2 years ago

They never answer the phone, voicemail is always full and they won’t respond to emails. The one time I finally was able to speak to someone the call mysteriously dropped with no effort made to call me back and then when I called back, it went to the full voicemail box again so I’m sure the woman hung up on me. The city should fire the current people and start over 

Neatsuniques Neat's profile image
Neatsuniques Neat 
4 years ago

Zero customer service, employee was waving his arms asking do "you think I'm lying to you" simply because I asked a question to confirm his answer. Zero consistency when speaking with different employees and asking the same question. Asked to speak with a supervisor, whose first question was "are you taping our conversation" and "maybe come earlier" after being there for over a hour, apparently not enough time for the rude employee to assist me. Did I mention at the time only one other customer in the waiting area, who left ... read more

Frequently asked questions about Mobile Revenue Department

How is Mobile Revenue Department rated?

Mobile Revenue Department has a 1.7 star rating with 6 reviews. 

When is Mobile Revenue Department open?

Mobile Revenue Department is closed now. It will open tomorrow at 8:00 a.m. 

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