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W63N671 Washington Ave, Cedarburg, WI, 53012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
MKB recently helped me resize a ring. Their knowledge of jewelry is impressive and they took the time to explore all the possible options with me. The customer service was top notch and personal, something you don’t get from big box jewelers. Matt communicated with me through the whole process and the end results were stunning. A perfect fit for a sentimental piece with flawless craftsmanship that will last a lifetime. Highly recommend you go here for all your jewelry needs!
I wish I could give an actual review on products but I have yet to receive a custom piece I ordered months ago. Owner of the business explained how slow jewelry business is in the summer and I was quoted 4-6 weeks for my piece. At the 6 week mark, not having heard anything I reached out about an update on my piece. I was immediately sent a canned response about production times being unexpectedly delayed and promised that customers would receive personalized updates soon. Weeks went by with no update. I continued to reach ou... read more
I did business today with Matthew outstanding experience. The jeweler went above and beyond with his knowledge and Customer Service. Matt made the entire process enjoyable I recommend him for anyone looking for quality and care thanks again, Matthew. I will definitely be back.
We ordered custom wedding rings 15 weeks before our wedding. Despite an invoice promising 4–6 weeks, they arrived only 8 days before the big day — leaving no time to resize my too-small band. Communication was consistently poor. For over a month, we were told the rings were “almost done,” with no clear updates or delivery date. We had to chase every response, and with less than two weeks to go, we still had no tracking or accountability. The rings did arrive, but the experience was stressful, frustrating, and far below the s... read more
Matt was great to work with. We had an engagement ring with an heirloom band that needed repairing. Matt laid out our options and then showed us a digital rendering of what the new ring would look like. The whole process was very transparent and made us feel comfortable. Matt was happy to answer all our questions and share details of the work. And the final product looks great! Very happy with MKB.
MKB Jewelry has a 4.8 star rating with 137 reviews.
MKB Jewelry is closed now. It will open at 9:00 a.m.
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