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Mithoff Vision Center: Susan Mithoff Quade

4.1

About this business

Location details

2299 West Rd, Trenton, MI, 48183, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 1:00 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.144 reviews
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Craig F.'s profile image
Craig F. 
a year ago

The doctors and staff here give you the best quality eye care in the area. The doctors are kind and compassionate making sure you get the best care from the exam to glasses and contacts.  

Lenora S.'s profile image
Lenora S. 
a year ago

Mithoff Vision Center was a great experience! Everyone in the office was super helpful! The doctor spent quite a bit of time with me, explaining in detail my issues and what the next steps were for treatment. The time spent with me to help ensure a quality exam was different from all other places i have been to. The caring attitude of the doctor and staff was truly unique and much appreciated. The selection of frames and lenses was also wonderful. Staff was very helpful with suggestions for frames, while paying attention to ... read more

lsueshu@hotmail.com's profile image
lsueshu@hotmail.com 
3 years ago

I have to revise my review because the office manager called me today after reading my reviews and told me he called me back ONCE 2 months ago! He also said he now has written me a check and mailed it after talking to my insurance company who called him today. He also added since he did call me back once my posts bordered on slander and there might be consequences!!!!! So yes out of the many calls the office manager did call me back once (twice if you count today) and says my payment is on the way! Too bad I had to waste ... read more

lsueshu@hotmail.com's profile image
lsueshu@hotmail.com 
3 years ago

Terrible customer service!!! They charged me for services my insurance paid for and they say it didn't, now won't reimburse me for the overpayment!!!! The office manager is never there and I have left my number 4 times and have NEVER been called back!!!! The biller doesn't seem to know what things are paid for by insurance companies and what aren't! I suggested calling the insurance co but of course they didn't want to do that it might take them 5 minutes instead of the hours I have had to waste and the money I am out becau... read more

Frequently asked questions about Mithoff Vision Center: Susan Mithoff Quade

How is Mithoff Vision Center: Susan Mithoff Quade rated?

Mithoff Vision Center: Susan Mithoff Quade has a 4.1 star rating with 44 reviews. 

When is Mithoff Vision Center: Susan Mithoff Quade open?

Mithoff Vision Center: Susan Mithoff Quade is open now. It will close at 1:00 p.m.  

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