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Mitchell Subaru

4.8

About this business

Location details

71 Albany Turnpike, Canton, CT, 06019, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.82,913 reviews
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Susan B.'s profile image
Susan B. 
a day ago

I bought a Forester in March of 2024 with 2 years of maintenance included. At my 24 month service appointment, I was given a packet of recommended services that listed a differential fluid change at 18,000 miles or 18 months. The packet also included information about the importance of fluid changes based on time rather than mileage due to the extreme Arizona heat degrading fluids more rapidly (my car has low mileage). When I asked my service advisor why I wasn't told about the recommended fluid change at 18 months, she cont... read more

Samuel W.'s profile image
Samuel W. 
2 days ago

I purchased a used Subaru Outback from this dealer back in December 2025 and discovered at my first service visit that they sold me the car with the front suspension and struts completely failing and no longer stabilizing the car at all which is a huge safety issue. I am very displeased that this issue was not resolved prior to the vehicle being placed on the market. This is very unprofessional and should cause everyone considering to purchase a used vehicle from this dealership to be either very cautious or to avoid it alto... read more

Eileen S.'s profile image
Eileen S. 
a week ago

My sales rep. was Jason DeFelice (JD). He asked specific questions so he would know what I was looking for in a vehicle and the ballpark amount I wanted for a monthly payment. He did a great job picking the very first vehicle because he took the time to listen to what was/wasn't important to me. He was very easy to talk with about vehicles and other subjects that came up. I also wanted to give 5 stars to the man that showed me how different things worked in the vehicle and the man that closed out the paperwork with me. I'm s... read more

Brian M.'s profile image
Brian M. 
a week ago

This dealership in its sales and processing in my opinion is a fly by night small time used car lot. Hyper aggressive push on gap insurance, extended warranties, Lojak installs,etc. If you want Subaru pick another dealer. 

John N.'s profile image
John N. 
3 weeks ago

Called the dealership twice to find out when me spouses warranty expires. The first attempt the finance department not available. The gate keeper that answers the phone had awkward silence. This was a fail. I got a card about trade up B's so I called the number on the card. Sales person answered. She found the finance person. Said he would email. Dealership is closed no email. The service department has lost our keys before. Management did not think it was a issue. 

B W.'s profile image
B W. 
a month ago

⭐️⭐️⭐️⭐️⭐️ I had an awesome experience at Brandon Tomes Subaru, and I want to specifically highlight Bailey Reid for going above and beyond. He was incredibly fast, very friendly, and made the entire process smooth from start to finish. Bailey truly went out of his way for me — not only helping me get into the right vehicle, but also making sure I got a sweet 2" lift and upgraded wheels exactly how I wanted it. He listened, moved quickly, and made it happen without any hassle. If you’re shopping at Brandon Tomes Subaru, a... read more

Julian H.'s profile image
Julian H. 
a month ago

This is a glowing review.  We are very please with our Subaru: the car is great, and the service was excellent in every respect. Thank you especially to Jeffrey Gibson (Gibber) and Gabriel Tadeschi who made the vehicle trade-in and new car purchase a pleasant experience. 

Julian H.'s post 1
Linda K.'s profile image
Linda K. 
a month ago

I hate car shopping!!! Then we met Dave and Charley. They are the most respectful, courteous and straight forward salespeople we have ever dealt with. We are so pleased with the purchase we made. Will recommend them to all our friends and family. Thank You both of you. 

Janai M.'s profile image
Janai M. 
2 months ago

WOWWW!!!!! I could never have imagined having the kind of assistance that happened with Gabriel Tedeschi. He is the kindest, most efficient, amazingly helpful with all concerns when I wanted to purchase a 2025 Subaru Forester. Gabriel went BEYOND the call of duty and ensured me that I would be taken care of with my concerns in the best way possible. No one in a sales position had EVER spoken to me like that....and I am 76! He kept true to his word, asnwered all questions, checked to make sure I understaod details. And he was... read more

Janai M.'s post 1

Frequently asked questions about Mitchell Subaru

How is Mitchell Subaru rated?

Mitchell Subaru has a 4.8 star rating with 2,913 reviews. 

When is Mitchell Subaru open?

Mitchell Subaru is closed now. It will open tomorrow at 8:30 a.m. 

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