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Mitch Romero's Appliance & A/C Repair Service Inc.
- Appliances & Repair
- Maurice, LA
About this business
Location details
4813 Leroy Rd, Maurice, LA, 70555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very polite and honest repair man. I had an issues with GE washer rusting inside. He immediately put in a request to order a new tub. When the new one came in, he noticed when putting it in it was damaged, so he took it out and put the old one back in because it was worst then the first one. I thank you so much for letting me know what was going on.. He ordered another washer tub for me. When the appliance came in, they called me to let me know. The next morning he called to let me know he would come that afternoon to replac... read more
Business response:
We are so grateful for your kind words and 5-star rating! Your support means the world to our team. We're honored to have had the opportunity to serve you. Thank you for sharing your experience with us!
Charged me for a mid diagnosis. Tech also broke a drawer on my refrigerator. Very unsatisfied.
Business response:
Mr. ******, As explained when you initially turned in the service request to us on your refrigerator, there is a service fee which includes trip and diagnosis which is good for 30 days following the completion of services. When our technician we out to diagnosis the refrigerator, he confirmed there was no air flow through the baffle. You were given and approved the estimate to repair. Unfortunately, after spending nearly 2 hours defrosting the freezer (which is why you were charged a partial labor fee), he was then able to i... read more
This company did a service call and charge me the service call fee of $76.00. But diagnose the wrong part ( wash plate ) with my washer. Ask Tony the service man to check another part to see if that was the problem he stated he has been doing this job for years. Waited 6 day for the part and that was not the problem. Call the to complain but got the run around. Went to the company and talk to secutary to ask for a refund of my service fee. She stated there nothing she can do about the problem. Had another company come out ha... read more
Business response:
customer called in a service request for washer and was quoted $95 plus tax for the service fee with a 20% discount being offered as a contribution due to the COVID-19 pandemic, he agreed and therefore an appointment was made. technician showed up on day of appointment to diagnose product, technician took wash plate off to examine why component was not working, he determined the spline was obviously stripped reviewed this with customer, technician handed customer the component at which point customer did not want part reinst... read more
Frequently asked questions about Mitch Romero's Appliance & A/C Repair Service Inc.
How is Mitch Romero's Appliance & A/C Repair Service Inc. rated?
Mitch Romero's Appliance & A/C Repair Service Inc. has a 4.7 star rating with 250 reviews.
When is Mitch Romero's Appliance & A/C Repair Service Inc. open?
Mitch Romero's Appliance & A/C Repair Service Inc. is open now. It will close at 5:00 p.m.
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