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MIT Federal Credit Union

3.3

About this business

Location details

244 Wood St, Lexington, MA, 02421, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 4:00 p.m.
WedClosed
Thu8:30 a.m. to 4:00 p.m.
FriClosed
SatClosed
SunClosed
3.37 reviews
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Donald Collins's profile image
Donald Collins 
3 months ago

Had a great experience working with Jeff, Michelle and their manager Ben. I would definitely recommend MITFCU to family and friends. 

Steve Jones's profile image
Steve Jones 
3 years ago

I needed an account for my hobby income and decided to give this outfit a try by opening a savings account. Due to COVID I did not have any hobby income for couple years, and they changed the status of the account to inactive without telling me and started charging an inactivity fee every month Only after 6 months did they send a statement and I found out. Of course all they would have had to have done is send an email or letter to let me know (the inactivity fee would have paid for the cost of the letter), but no, they said... read more

Stephen Denney's profile image
Stephen Denney 
3 years ago
William Wakefield's profile image
William Wakefield 
3 years ago

The money management app and perks are really cool! The app takes too long to log into, and the services there fail a lot. They need to work on their IT side and investing there. Not 5 stars because I recently got off the phone and the person was rude. She hung up without asking if I needed anything else, or at least a goodbye. She sounded annoyed through the process of understanding how to apply for a personal loan. These are fundamental, customer service routines. So everyone else giving MITFCU the 1 star for rudeness, I w... read more

Chris Prutzer's profile image
Chris Prutzer 
4 years ago

I think the 1st reviewer has the wrong bank. I have been with MITfcu for more than a decade. 1. I've lived in Florida the past 6 years and had no trouble banking thru shared branches. 3. Been cashing checks with the app for at least 5 years now. 4. Never has a fee I felt was unfair not like they are Bank of America. If you qualify for this credit union go for it. Great rates and always helpful on the phone. 

Frequently asked questions about MIT Federal Credit Union

How is MIT Federal Credit Union rated?

MIT Federal Credit Union has a 3.3 star rating with 7 reviews. 

When is MIT Federal Credit Union open?

MIT Federal Credit Union is closed now. It will open on Thursday at 8:30 a.m. 

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