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Federal Credit Union offering loans, checking, mortgages, credit cards, personal loans, student loans, financial education and more. Visit our page to find out if you qualify for membership! Just visit our website and add /membership to the end of the URL. Branches in Cambridge and Lexington MA plus access thousands of ATMs and network branches across the country! If you're tired of being treated like a number of working with a bank that doesn't understand your life, give us a try. We're here to assist and work with you to a... read more
244 Wood St, Lexington, MA, 02421, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:30 a.m. to 4:00 p.m. | |
Wed | Closed | |
Thu | 8:30 a.m. to 4:00 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
I needed an account for my hobby income and decided to give this outfit a try by opening a savings account. Due to COVID I did not have any hobby income for couple years, and they changed the status of the account to inactive without telling me and started charging an inactivity fee every month Only after 6 months did they send a statement and I found out. Of course all they would have had to have done is send an email or letter to let me know (the inactivity fee would have paid for the cost of the letter), but no, they said... read more
The money management app and perks are really cool! The app takes too long to log into, and the services there fail a lot. They need to work on their IT side and investing there. Not 5 stars because I recently got off the phone and the person was rude. She hung up without asking if I needed anything else, or at least a goodbye. She sounded annoyed through the process of understanding how to apply for a personal loan. These are fundamental, customer service routines. So everyone else giving MITFCU the 1 star for rudeness, I w... read more
I think the 1st reviewer has the wrong bank. I have been with MITfcu for more than a decade. 1. I've lived in Florida the past 6 years and had no trouble banking thru shared branches. 3. Been cashing checks with the app for at least 5 years now. 4. Never has a fee I felt was unfair not like they are Bank of America. If you qualify for this credit union go for it. Great rates and always helpful on the phone.
Avoid this bank! When I came to the US, I made the mistake to create an account at MIT Federal Credit Union. Four main issues: 1. Good luck using it when you are outside Boston (internship/vacation/post-graduation) 2. They gave me a credit card without explaining to me how it works in the US (I come from France where we don't distinguish credit cards from debit cards). I had no clue that not using or cancelling a credit card is not good for the credit history. 3. Since they are a small bank, they have much fewer services tha... read more
MIT Federal Credit Union has a 2.6 star rating with 5 reviews.
MIT Federal Credit Union is closed now. It will open on Tuesday at 8:30 a.m.
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