Mister Minit Charlestown Square

H T 

on Google

2 weeks ago

Took my G-Shock in for a simple battery replacement. I was told it had been pressure tested afterwards and was assured it was sealed properly and good to go. Not long after, condensation started building up inside the watch, something that had never happened before the battery was changed. I took it back the next day and dealt with the guy with the piercings, who can also be seen in the Google photos of the store. His attitude was rude, cocky, dismissive and extremely patronising. Instead of properly addressing the issue, ... read more

H T 

on Google

3 weeks ago

Took my G-Shock in for a simple battery replacement. I was told it had been pressure tested afterwards and was assured it was sealed properly and good to go. Not long after, condensation started building up inside the watch, something that had never happened before the battery was changed. I took it back the next day and dealt with the guy with the piercings, who can also be seen in the Google photos of the store. His attitude was rude, cocky, dismissive and extremely patronising. Instead of properly addressing the issue, he... read more

Sachithra Udayanga 

on Google

a month ago

Disappointing experience getting a key fixed here. I was standing at the side of the shop, out of the way, just watching the work being done on my own key, and the staff member accused me of “looking over his shoulder.” Instead of just carrying on with the job, he stopped mid-repair, left my key in pieces, said “I’ll leave it up to you,” and asked me to move away from the shop entirely. It was only once I walked off that he went back to actually finishing it. To top it off, the flip key still doesn’t close properly, and inst... read more

Helen Hadfield 

on Google

2 months ago

I took my handbag in to repair the shoulder strap. It had broken at both ends and needed to be restitched. Initially the repair looked great however I was very disappointed when the stitching unraveled approx 12 days later. He offered to repair his repair but it was going to take 3 days. I explained that I was a visitor and was leaving the country the next day. This did not make any difference to him and he was adament that he could not repair it any quicker due to other jobs. He did offer to post it back to me after he repa... read more

Lynne McNay 

on Google

2 months ago

We took my family members very expensive handbag here to have the sholder straps re-stitched and repaired, we left it over night and collected the next day. When received we had assumed the stitching was ok and didn't keep the receipt. Within the week we noticed the stitching had started to unravel and come apart. The stitching was not tied off or of any quality standard. Very poor workmanship was completed on the bag. When raising this issue with staff, and showing the job/ticket number as proof, we were told they did not k... read more