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Minto Warranty Office - East
- Real Estate
- Ottawa, ON
About this business
While your new home is under construction, you will have the opportunity to meet a member of the Construction Team for a guided walkthrough of your home - they'll also answer any questions you may have. As well, the Warranty Team in Orléans is Minto Communities' in-house, specially created warranty program and your primary contact after you receive the keys to your new home. Our Warranty Team are experts in the standards set by Tarion, the company charged with administering the New Home Warranty Act, and governing hom... read more
Location details
2603 10th Line Rd, Ottawa, ON, K4A 3W7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
It has been an immense dissatisfaction with the Minto Warranty Department. My experience has been nothing short of terrible, and it has made me deeply regret purchasing another Minto home. Unfortunately, every interaction I’ve had has only reinforced my frustration, and I feel compelled to share this. From the very beginning, it has been an endless cycle of dishonesty and excuses. From the outset, I encountered several issues that left me feeling neglected and misinformed. I was initially promised a quick resolution, but it ... read more
Had a really good experience with Errin A. from Minto. He jumped in to help us resolve a serious leak immediately (like within a couple hours of my first call). I was not expecting it and he really went way above and beyond our expectations to help us out. Can't thank you enough for your effort and prompt communication.
I would give no stars if I had this option. The experience has been terrible with Minto warranty. This experience has made me highly regret buying another Minto home. Every single person is a liar and giving the most ridiculous excuse always. They think us home owners don't know anything and we have no idea what they are saying. We fully understand your lies and cramp you guys are saying through your teeth. Every time it’s a disappointment. They never get the work done properly and coming back again and again to fix the half... read more
We’ve had a fairly decent experience with Minto employees thus far with the exception of the receptionist at Minto MasterCard, Angela. Bad customer service. She is unfriendly and rude. She was not helpful at all and to get any information, you have to keep prying. She sounds displeased every time my husband or I have contacted Minto for updates. On another note, we’ve had to pester Minto to come fix the list of things on our 30 days, 1 year, and 2 year. It has taken a lot of effort and time but eventually it gets done. With ... read more
Another ‘quality’ build by Minto. This load-bearing wall isn’t structurally sound and should never have passed inspection. Can you believe they built and sold something so dangerous and shoddy? I can… because we found drug paraphernalia within the walls when we opened them up. BEWARE OF MINTO!!! Based on what I’ve seen in my Minto-built house, their quality is awful and they don’t stand behind their work.
Frequently asked questions about Minto Warranty Office - East
How is Minto Warranty Office - East rated?
Minto Warranty Office - East has a 2.6 star rating with 37 reviews.
When is Minto Warranty Office - East open?
Minto Warranty Office - East is closed now. It will open on Monday at 7:30 a.m.
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