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100 Burwood Rd, Burwood, NSW, 2134, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The shop opened late today. Although the opening time was listed as 9:00 am, customers were waiting outside in front of closed doors until 9:32 am. A staff member saw me waiting, opened the door, but did not greet and walked straight back behind the counter. This was my second visit to the store, and I would say the customer service here is very poor compared to other stores.
I bought something there yesterday. The dark-haired staff was talking to a friend the whole time I was there for almost 30 minutes, totally ignoring me as if I were not a customer. After placing what I decided on the counter and trying to ask a few questions, she said one word "Excuse me, I have a customer waiting for me. " Am I not a customer? In the end, I gave up asking questions and bought at another counter. I felt very rude and discriminated against.
I selfishly walked in to the store at 5:56 four minutes from closing. I had spent the day looking for a small cross body bag. As I walked in I apologised and said I wouldn’t be long. Helen who I found out is the store manager told me not to worry as she still needed time to close. She asked what I wanted and gave me a suggestion that suited exactly what I needed. She even took her time showing me the different bag straps available and she walked around with the bag to show me how it looked on. Thanks Helen, sorry I kept you ... read more
Mimco - Burwood David Jones has a 3.1 star rating with 39 reviews.
Mimco - Burwood David Jones is closed now. It will open at 9:30 a.m.
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