Mills Insurance Services

Erika Altamirano 

on Google

a year ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

Anonymous 

on Google

a year ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

Erika Dan 

on Google

a year ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

r Alina 

on Google

a year ago

I would give a 0 star if allowed. Stuart Wasserman was nice when I first signed up now every time I need help he text's me to contact main office. Why do I have him as my Rep?? I am willing to pay extra to have a rep who cares who responses and calls you back to try and guide you, if that is what you are looking for this guy is not it. Horrible service 😑 

Richard Ting 

on Google

2 years ago

I have home owner insurance through them. The insurance company is canceling my coverage. I kept calling Scott Keating, I also called the customer service. I email them repeatedly. After left 4 messages and 3 voicemails. Still no response. I started 3 months before the cancelations. This month, my policy will expire, and I'm frantically looking for another company. Finally today, he called me back. He said he had as lot of difficulty due to insurance companies are pulling out of California. Which is true. However, they could... read more