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Mills Insurance Services

3.4

About this business

Location details

11022 Winners Cir, Los Alamitos, CA, 90720, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.427 reviews
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Andrew Scott's profile image
Andrew Scott 
2 months ago

1 star is too much for them. You can never get through to them and in the case you do actually wait the 40+ minutes to speak to someone they hang up on you. 

Erika Altamirano's profile image
Erika Altamirano 
2 years ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

Anonymous's profile image
Anonymous 
2 years ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

Erika Dan's profile image
Erika Dan 
2 years ago

I thought i was getting Mercury insurance all my bills say there from mercury insurance but i am with Mills Insurance, All week i have NOT been able to get through to speak to my agent to add coverages i thought we had already. Everytime the customer service rep puts me through into a que then i get hung up on. How can i report them to the insurance commissioner? Who is Accuser? 

r Alina's profile image
r Alina 
2 years ago

I would give a 0 star if allowed. Stuart Wasserman was nice when I first signed up now every time I need help he text's me to contact main office. Why do I have him as my Rep?? I am willing to pay extra to have a rep who cares who responses and calls you back to try and guide you, if that is what you are looking for this guy is not it. Horrible service 😑 

Frequently asked questions about Mills Insurance Services

How is Mills Insurance Services rated?

Mills Insurance Services has a 3.4 star rating with 27 reviews. 

When is Mills Insurance Services open?

Mills Insurance Services is open now. It will close at 5:00 p.m. 

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