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Mill Bay Medical Centre
- Healthcare
- Mill Bay, BC
About this business
Long established family medicine clinic.
Location details
845A Deloume Rd, Mill Bay, BC, V0R 2P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
10am on a Wednesday, and there is no one answering phones, no option to leave a message, a message that informs that prescription renewals require a scheduled visit with provider with at least 2 weeks notice, and no option of how one might do that. The automated computer voice saying "sorry, no one is available. Goodbye." and hanging up is rude by design. If you go on vacation and close the clinic, the outgoing message should reflect that. If messages can't be left, perhaps say that upfront as well. I am a provider, trying t... read more
This is NOT a walk-in clinic, you cannot get a walk in appointment here 🙅🏼♀️
The Doctors are great, the front desk is great but their phone system sucks. Every time it takes all day to try and get a person on the line. The system doesn’t give options of a call back, message, nothing…. Just hangs up on you. Having to see a doctor is bad enough and then not being able to get through on the phone. I am frustrated
I shouldn’t have to call over 10 times to reach reception.
I've had the same doctor for 20 years and he's great. But the reception areas performance has gone from bad to horrible. Have to phone 10 to 20 times to get through. Emails are not read and returned with a canned reply. Recorded message is condescending and disrespectful. Come on Mill bay center doctors get your act together. Note. After 31 calls I tried to send an email and they no longer accept those. In the automated reply it had a link to self book....but there's no way to get important test result sent to a specialist t... read more
Frequently asked questions about Mill Bay Medical Centre
How is Mill Bay Medical Centre rated?
Mill Bay Medical Centre has a 2.7 star rating with 39 reviews.
When is Mill Bay Medical Centre open?
Mill Bay Medical Centre is closed now. It will open at 9:00 a.m.
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