Mill Bank Surgery's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mill Bank Surgery

3.1

About this business

Location details

Water St, Stafford, Stafford, ST16 2AG, United Kingdom

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.167 reviews
Select a rating
Marc Donatello's profile image
Marc Donatello 
4 months ago

After my last visit im not impressed anymore after being given the wrong medical advice there's only 3 doctor's i would see here but think the main doctor/partner has retired 

Jean Heighway's profile image
Jean Heighway 
8 months ago

I'm guessing that this surgery offers just the same service as all surgeries these days. 😟 My husband's health has been declining for a few months, but typical man, he was 'ok'. Eventually I rang the surgery myself, asked for an appointment and was told that he would need a triage appointment primarily. The nurse rang my husband's phone, but he didn't hear it. I got him to call the surgery back immediately and explain about the situation; he was told told to ring again tomorrow. We do not get in touch with the doctor unless... read more

Jean's profile image
Jean 
8 months ago

I'm guessing that this surgery offers just the same service as all surgeries these days. 😟 My husband's health has been declining for a few months, but typical man, he was 'ok'. Eventually I rang the surgery myself, asked for an appointment and was told that he would need a triage appointment primarily. The nurse rang my husband's phone, but he didn't hear it. I got him to call the surgery back immediately and explain about the situation; he was told told to ring again tomorrow. We do not get in touch with the doctor unless... read more

Joey Cund's profile image
Joey Cund 
8 months ago

The appointment system is quite frustrating. You have to call in the morning to get a same-day appointment, but by 8am there’s already a queue of ten people, which makes it very difficult to get through. The waiting times have gone downhill. At my previous visit, I waited for an hour, only to have a brief five-minute consultation with the doctor. Also, although it may seem minor, there has been a cobweb in the same top left corner of the waiting room for over a year. I always notice it when I come in, and it raises questions... read more

Chantelle Johnstone's profile image
Chantelle Johnstone 
8 months ago

The stars are purely for alk nurses, a couple of doctor and couple of reception staff. It is nigh on impossible to get an appointment, that's when the telephone is finally answered, and then your waitin2-4 weeks! Most of the receptionists answer with a cold miserable attitude, speak very derogatory to you, then think it is there place to question you as if your wasting everybody's time. I'm sure if they had the knowledge and qualifications they themselves would be a gp and not reception staff. The whole system at millbank su... read more

Frequently asked questions about Mill Bank Surgery

How is Mill Bank Surgery rated?

Mill Bank Surgery has a 3.1 star rating with 67 reviews. 

When is Mill Bank Surgery open?

Mill Bank Surgery is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com