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Mila Lilu
- Children's Clothing
- Boston, MA
About this business
More about Mila Lilu Complimentary Gift Wrapping Courtesy Shipping Service Special Orders Welcomed Worldwide shipping available
Location details
100 Huntington Avenue, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Mila Liars – We ordered a very expensive stroller that was promised to be delivered in 5 days. After 5 days we got no call backs. Lie#1: 10 days after purchase the owner said that there was a delay in FedEx because of the bad weather in Memphis at their HQ.They gave us the tracking # to confirm, so sure enough the record came up as service delay, which jived. But then I remembered the owner had said that it was being shipped FedEx ground, so I called FedEx. They said Ground Shipments were not affected by the service disrupti... read more
Business response:
We regret that you were not happy with your order experience at Mila Lilu. Unfortunately, we depend on information that vendors provide to us and sometimes it is untimely or unreliable. We hope that you are happy with your stroller and we hope that you see value in having purchased your stroller at our store. We offer personal service should you ever need any upkeep including inflating your tires, replacing parts, etc. Thank you!
great baby place – this place has very present owners. they have great stuff, and they will help you bring stuff out to your car. which is great if you have a young toddler that you need two hands on at all times.
lovely place – I went there looking for the miamoda cielo because I was having a hard time finding it elsewhere. Not only did they have it there but the guy (the husband of the owner) took me through the whole set up. I wanted to look at his other lightweight stuff and he took me through three different ones. Then once i had made my purchase he walked everything out to the car for me. He had such patience with me, Im a very picky nerotic person when it comes to my strollers. Most places just point you in the right direction ... read more
Surprised by Bad Delivery and Service – I like to support small businesses and saw that this one had great reviews. I ordered a $575 high chair as a gift and the store kindly offers free shipping on all orders more than $100. I specified that the high chair would need to be shipped to the recipient's home instead of my address because I live in a condo and packages are simply left by the front door of the building (while we don't normally have many thefts, I did not want a $575 item sitting where anybody could just walk by a... read more
Business response:
We sincerely apologize for the mix-up and hope that you would be able to forgive this experience. It is no excuse, but we had some new staff members at the time who were confused and should have sent the chair to the recipient as soon as possible. We are very embarrassed about this and hope that you would give us a chance to change your mind. Thank you.
Best Online Store – I found the website and contacted Milalilu about purchasing two new model high chairs that hadn't yet come out. The owner, Nikol made me feel like her best customer and personally took care of my order. I received the wrong colors (manufacturer's error) & Nikol took care of the situation without hesitation. She answered my emails and sent me updates. They are awesome & I will be a longtime customer!!!!
Easy shopping – This is my new favorite place to buy kid's stuff. Can't go wrong with anything you pick in here. Holiday shopping is normally such a headache. I went to Citysearch and found this place. Not in a mall, thank god, parking available, and the selection is indeed great. I ended up buying a few gift cards as presents which were then wrapped beautifully and put in adorable bags. I normally hate giving gift cards as presents because they seem impersonal. But this is a place I will gladly do that in. The owner is so i... read more
Staff is the Best and they have GREAT Toddler Shoes and SAFE Toys – I originally stopped my Milalilu because they carried a wide variety of See Kai Run Shoes. The experience was so good, I have continued to shop there for the past 2 years. Not only do they have great, unique and SAFE (eg:Haba, Baby Bjorn) products, the staff is top notch. As you know, bringing a toddler into a store can be stressful. I have gone to other "baby boutiques" and the staff seems annoyed at times that my daughter wanted to touch and play with thin... read more
Very cool high chair – I'm new to town so I looked around Citysearch for just about everything. This store was one of those that I planned on visiting and never got around to even though it has amazing reviews. Finally I saw an article on the Boston Globe about one of their high chairs and it made me walk through that door. Now that our home is almost completely decorated I felt it was time to finally get our little one his high chair. The chair is not ready to be delivered yet so I spent a good amount of time browsing every... read more
The best – This is the best baby store I've ever been in. I found them through an article that I read in Boston Common magazine and I gave them a visit. What I love about this place is that the products are amazing, but more importantly how the staff (I spoke to Nikol, who's the owner) is so knowledgeable about not only everything in the store but stuff they don't carry also. She has amazing taste and a very good eye for fashion and stylish products. That extends from picking great things to sell in the store and to mix and ... read more
Frequently asked questions about Mila Lilu
How is Mila Lilu rated?
Mila Lilu has no reviews yet.
When is Mila Lilu open?
Mila Lilu is closed now. It will open at 10:00 a.m.
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