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Mike Testa - State Farm Insurance Agent
- Insurance
- Laconia, NH
About this business
Location details
101 Court St, Laconia, NH, 03246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give a zero I would. Mike Testa (an independent agent) never answers the phone, and his office manager Caitlyn doesn't have the skills to run the business. Poor customer service is the norm not the exception. Did you know you can use any agent in NH to pull State Farm policies? Suggest you do.
I hit a deer. My car was under valued by state farm as $5,100. Damages were assessed at 5200. ( No second opinions allowed). They totaled the car over a Broken quarter panel . Minimized my claim. Pennies on the dollar. Not worth doing business with state farm.
I have insured about 10 cars simultaneously with this office for several years. I have had a single claim ever, for any auto policy (this being a comprehensive claim). State farm wants to total a $45k car and pay $5k for it. I called the office and got Trevor, who informed me that they have nothing to do with claims, and they can't offer any support in any way. All they can do is refer me to the claims department. Clearly not interested in doing anything for their customers except take their money. Don't waste your time.
My husband has been with this office for as long as he can remember. We got married & he took over the auto policy. Anytime we have had to speak to someone in this office they are great to work with. Today I had to call regarding another person hitting my son. I was at a level 10 stress. I called & on the 2nd ring Christine picked up. She was warm & friendly and gave great information. By the end of the call I fully understood why my husband has chosen to stay with Mike Testas office for as long as he has. This is the best c... read more
A+ service. They cut my insurance rates by 48% compared to Allstate.
Frequently asked questions about Mike Testa - State Farm Insurance Agent
How is Mike Testa - State Farm Insurance Agent rated?
Mike Testa - State Farm Insurance Agent has a 4.7 star rating with 171 reviews.
When is Mike Testa - State Farm Insurance Agent open?
Mike Testa - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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