Mike’s Bikes of Stanford Research Park

William Allen 

on Google

3 months ago

These guys are awesome, are focused on delivering terrific service and provide valuable advice, Bill 

Dw A 

on Google

4 months ago

I came to your shop as a Stanford postdoc hoping for a little help fixing my scooter’s flat tire—just like a bicycle tube repair—you say no， ok，and then all I asked was to borrow a wrench since my own didn’t fit and I’d signed up for your noon repair class. Instead of even a small gesture of assistance, I was met with a rehearsed “I really want to help, but policy says I can’t,” and that cold, rule-bound response left me feeling more like a nuisance than a neighbor. A store that values rigid regulations over genuine kindness... read more

Matt Fox 

on Google

5 months ago

Went in w/ a flat tire, old chain, and dirty bike... asked for help to get it working again, was refused because I didn't schedule an appointment. So I bought new tires, tubes, chain, cleaning solution, etc... and did the work myself on the sidewalk. Asked to use a screw driver and chain tool, was told to buy them because it's "company policy". Manager had zero interest in being helpful or creating a good customer experience. Left feeling sad about humanity. 

setare maleki 

on Google

6 months ago

Incredible services, workers are super sweet and awesome. My chains were beyond rusty but somehow they make them feel brand new without any replacements! I 10/10 

Kenneth Xing 

on Google

8 months ago

Super fast and super good. Got my chain and 1 brake pad replaced and I got everything tightened. I signed up for an appointment, brought in my bike for a tuning at 9am and got it back at 4pm. If you work at Stanford Research Park or nearby the shop, you are eligible for a $50 rebate from Stanford. Not bad!