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Mike Brown - State Farm Insurance Agent
- Insurance
- West Des Moines, IA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
1356 E Hickman Rd, West Des Moines, IA, 50263, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
He should just quit doing insurance for people because he does nothing to help his clients save money. You can't reach him for anything and he doesn't return calls EVER! In 45 minutes with another agent we saved 25% on our combined policies.
I have been at this agency for a number of years and used to have great experiences with them. I have been trying to get ahold of them for weeks with no response via phone or email. Extremely disappointing. We have moved to a new agency who does not have a problem working with their customers.
I have been a client at this agency for nearly 20 years. Recently, this office changed its hours to 4 days per week for 4 hours per day. That translates into a lack of response when attempting to contact them. We have 6 polices with this office and after receiving NO RESPONSE to our request to add another vehicle (i.e. generating additional commissions for this agent) we moved on. We are not going to fund this guy's golf game or whatever it is he does every afternoon when he should be providing service to his clients.
Was initially disappointed in the lack of availability/working hours during the week. 9am-12pm on mondays thru thursdays just doesn’t mesh with other working professionals. Was told this was due to his staff quitting. Went ahead and switched our agent to another agent and was informed she found numerous errors that resulted in us over paying 1000/yearly our home premium ! She updated the mistake and we are expecting a large refund from State Farm. I now have MUCH better coverage after she took the time to look at our options... read more
Brittany and Mike are great to work with! They answered my questions and I am so grateful they took the time to explain all my insurance options.
Frequently asked questions about Mike Brown - State Farm Insurance Agent
How is Mike Brown - State Farm Insurance Agent rated?
Mike Brown - State Farm Insurance Agent has a 4 star rating with 29 reviews.
When is Mike Brown - State Farm Insurance Agent open?
Mike Brown - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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