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Midwest Waterproofing
- Contractors
- Crystal Lake, IL
About this business
Midwest Waterproofing specializes in basement waterproofing, foundation repair and yard drainage. They offer new egress window systems and window well replacements.
Location details
905 Pingree Rd, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do NOT use them! They say they warrantee their work for 5 years! I have been trying to get them to come back and fix a french drain that was put in my yard to divert water. I was told it would eventually dry up. It's been a mud pit since they began. Then they told me to work with the county. Must be a septic issue. County came out. Surprise surprise not a septic issue. They have refused to come back and repair their "warranted work". I have a complaint issue opened up. BE WARE
***** and his staff are absolutely amazing to work with! They went above and beyond to fix our drainage issue and left us with an incredible space. Highly recommend!!! 10/10??
Terrible people, I Have been playing games with "***** ' the owner for 4 months, basement still leaking was I have text messages stating by the owner that Would receive a "FULL REFUND" at the end of the month of January 2022 as April 2022 no Joy. I have had one excuse after the other since December 2021.I am not HAPPY! I just want my REFUND so I CAN MOVE ON AND GET THE BASEMENT DONE CORRECTLY!!
Business response:
************,We sincerely apologize for the confusion/difficulty you feel and definitely want to correct the warranty issue for you. The original scope of work was completed on May 26th, 2020, and after 18 months of no issues, you called on December 13th, 2021 indicating that you had experienced water in a similar area of our original work. We sent a representative out on December 16th, 2021 to inspect the area. It was determined that a reinjection of an area outside our original work was necessary and set up the warranty se... read more
Frequently asked questions about Midwest Waterproofing
How is Midwest Waterproofing rated?
Midwest Waterproofing has a 2.3 star rating with 3 reviews.
When is Midwest Waterproofing open?
Midwest Waterproofing is closed now. It will open on Monday at 9:00 a.m.
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