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12040 Point Douglas Drive South, Hastings, MN, 55033, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I’ve bought miscellaneous parts here now for the past several years and I must say the people I’ve dealt with at the front desk are the most impersonable, unfriendly people with zero customer service skills. Mind you not once but every time I’ve been there. They just don’t seem to care what your issues are.
Great team. Very friendly excellent selection of equipment. Wish they were closer to my house. Looks like they bought out the Rosemount location and closed it down.
Friendly fast help Update, I have bought several pieces of stihl equipment here and have my 3039r serviced here, but I dropped off my stihl chainsaw three weeks ago for service and they said it would be a week before they get to it. I called back to weeks later to see if it was done, they said no, but they would get to it the coming week. Called yesterday and they said they would get to it soon. I picked it up today to find somewhere else to have it serviced.
Great customer service from Mike and Mark. I’ll be missing the Rosemount pkace but I’ll happily go to Hastings to get help from them. Thank you for excellent customer service.
Midwest Machinery Co. has a 4.5 star rating with 57 reviews.
Midwest Machinery Co. is closed now. It will open tomorrow at 8:00 a.m.
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