Midstate HVAC

Lorna Miller 

on Google

7 months ago

Mid State installed a heating system in my basement in 2014. Upon completion, and unknown to me, one of their employees used the bathroom in the basement and clogged the toilet. Not only did he clog it he jammed the handle so that the toilet overflowed. The next day I went down to the basement to find it flooded. Mid State sent men over with fans but unfortunately the rug were ruined. I had to install a new rug and hire First Clean to do a Microbial treatment due to feces which totaled $2,233. Mid State apologized and agreed... read more

Alice Coppola 

on Google

2 years ago

"STAY AWAY FROM USING THEIR SERVICES" - HORRIBLE EXPERIENCE! Purchased entire HVAC system from them: 1. connection of the hose needed to be outside - they installed it inside and this caused a flood. 2. New water heater "leaked". Although I told them this in the first 2 months, they refused to replace it. They patched it and painted a different color than it should have been. 3. Stated complaint to the owner "Steve" and instead of apologizing to me, he eventually "cursed me out". NOT SURE HOW THEY REMAIN IN BUSINESS. TOTALLY... read more

Rebecca Owen 

on Google

2 years ago

With the extreme cold temperatures coming to our area in the next few days. We had an issue with our heating unit and thermostat. Daniel was extremely professional, and very personal and was able to diagnose the complex issue with our wireless system. Daniel had a solution and had the replacement part on the truck. They had our unit back up and running after being without it for a few days in the cold. We will be using Mid State again for all of our HVAC and plumbing needs! 

Sydney Belitz 

on Google

2 years ago

I cannot say enough good things about this company! My furnace stopped working in the middle of a 30 degree night - I called Midstate around 2am, not expecting anyone to answer, but to my surprise, I actually spoke to a live representative who took the time to listen & understand my problem. I had a technician out to diagnose the issue by 8:30 that morning, they gave me a quote for the repairs and discussed my options. Since my unit was from 2010 and was more likely to keep having issues, I wanted to look into potentially ju... read more

Karen Sadler 

on Google

2 years ago

Stay away from this company! We had a brand new system installed two years ago, and it has not worked correctly from day one. After many service calls over two years, they problem was finally discovered, and the owner will NOT stand behind his work and fix the issue. Awful customer service!! As per the reply from Midstate - Our original contract , the line was supposed to be replaced upon installation. Part of the reason we had a new unit installed was due to the leak. The " salesmen" was made WELL AWARE of the situation.