Midsouth Imaging & Therapeutic

C Sla 

on Google

2 months ago

HIPPA violations: Medical Debt being sold without proper contact to patients. I have personally contacted them and asked if I owed anything and they said no. Months later debt appears from "Professional Credit Management, Inc." I took care of it immediately because I have the funds. Why are they not calling to reach out to me or patients before selling debt? 

Jim Sawyer 

on Google

2 months ago

After imaging, I received no billing notice, and my balance was sent directly to a debt collector. As someone with an 850 credit score, I find this lack of communication and immediate collections highly unacceptable. No attempt to contact was made. No standard itemized bill with insurance payment etc. it’s unethical 

Stephanie curtis 

on Google

3 months ago

Did not have any information of a bill and they sent it to collections. When I called they said they called me and emailed me but then when I asked what number they called and the email address they did not have anything on file. They do not have a process to get the information. I asked why they didn't have that information from my intake forms and they said they didn't get the information from the hospital. Any intake form would have the contact information. Super frustrating that they don't have a process to get what they... read more

Paige Marshall 

on Google

4 months ago

Never received a bill from them, until a collections company contacted me saying I owed $315.00. I called their billing department and asked about the status of my bill. They said my account was paid in full. I don’t know what this is for. Ridiculous. 

K C 

on Google

6 months ago

Just wow. The billing department is all outsourced to India & they have no idea what is going on. I was charged for two visits but only ever went to this office once. The “billing department” just gives you the run around for weeks until your bill is late! I eventually just paid for the visit that I never even attended. Sigh.