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250 Flat Rock Pl, Westbrook, CT, 06498, United States
Get directionsFrom the moment Dr.Parks entered my room, he was disrespectful, condescending, and weirdly aggressive, like he was mad I was there. Dr. Parks asked me questions, doing whatever in the room, and it was like I was an animal he did not want to acknowledge or make eye contact with. This guy did not care what I had to say at all. I explained the symptoms I was having and the severity of the pain I was in, for which all I wanted to know was WHY the pain was happening. I never had mouth/jaw pain before, but it hurt so bad I thought... read more
Dr. Roberts, Dr. Parks, Nurse Gail as well as the CT Scan tech were fantastic. Everyone should be fortunate enough to receive as much compassion and expertise as they provided.
Unfortunately, I landed here tonight. But from start to finish, I feel like I was treated with the utmost respect and care. From the nurse in the triage room to the PCA who started an EKG everyone was phenomenal, including the doctor. I was in and out in about two hours, which I think is pretty good considering it’s summertime on the shoreline. My room was clean & I felt taken care of which is most important.
I was at the Westbrook ER on July 15 and was very impressed. Although they initially said it might be a bit of a wait they took me in within 15 minutes. I was made comfortable, had an X-ray, was seen by Joseph Castro, PA, given a walker and a walking boot all within an hour and a half! Joseph Castro was professional, explained everything to me and put me at ease. All of the staff were very caring. A very unpleasant experience was made so much better by the care I received.
Worst hospital ever they wouldnt take my wife in right away even though she has low blood pressure and was cold to touch and about passing out i had to make a stink to get service then security was trying to act tough
Middlesex Health Shoreline Medical Center has a 2.8 star rating with 132 reviews.
Middlesex Health Shoreline Medical Center is open now. It is open 24/7.
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