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Middlesex Health Shoreline Medical Center
- Healthcare
- Westbrook, CT
About this business
Location details
250 Flat Rock Pl, Westbrook, CT, 06498, United States
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Debbie is sweet
Consistently great experience with the lab here.
What a wonderful and caring staff, it makes a difference when you are in a crisis to have that kind of experience.
Receptionist was RUDE. Daughter was taken in by ambulance. Receptionist that was on front desk was rude- wanted my other daughter who is 14 to wait in the waiting room alone. There was not another adult to be with her. Minor issue on adult daughter taken in. When I asked a second time, security officer also behaved very rudely. I respect the place I am, the positions people have There was no compassion shown at all. There is also a male older nurse who is out of place in how he speaks to women.
Let me start by saying that I reached out to them directly to express my concerns. I got an email back saying that someone one would reach out to me but they have yet to do so and that was 5 days ago. I had a horrible experience at their ER. I arrived crying and in pain with what I was pretty sure was a dislocated shoulder as I have dislocated both shoulders multiple times and have had 2 reconstructions on my right shoulder. There was zero empathy from any member of their staff except the two people in radiology. From the lo... read more
Frequently asked questions about Middlesex Health Shoreline Medical Center
How is Middlesex Health Shoreline Medical Center rated?
Middlesex Health Shoreline Medical Center has a 2.8 star rating with 137 reviews.
When is Middlesex Health Shoreline Medical Center open?
Middlesex Health Shoreline Medical Center is open now. It is open 24/7.
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