Middlesex Health Shoreline Medical Center

jill root 

on Google

3 weeks ago

Receptionist was RUDE. Daughter was taken in by ambulance. Receptionist that was on front desk was rude- wanted my other daughter who is 14 to wait in the waiting room alone. There was not another adult to be with her. Minor issue on adult daughter taken in. When I asked a second time, security officer also behaved very rudely. I respect the place I am, the positions people have There was no compassion shown at all. There is also a male older nurse who is out of place in how he speaks to women. 

Linda Grossman 

on Google

a month ago

Let me start by saying that I reached out to them directly to express my concerns. I got an email back saying that someone one would reach out to me but they have yet to do so and that was 5 days ago. I had a horrible experience at their ER. I arrived crying and in pain with what I was pretty sure was a dislocated shoulder as I have dislocated both shoulders multiple times and have had 2 reconstructions on my right shoulder. There was zero empathy from any member of their staff except the two people in radiology. From the lo... read more

C. B 

on Google

2 months ago

From the moment Dr.Parks entered my room, he was disrespectful, condescending, and weirdly aggressive, like he was mad I was there. Dr. Parks asked me questions, doing whatever in the room, and it was like I was an animal he did not want to acknowledge or make eye contact with. This guy did not care what I had to say at all. I explained the symptoms I was having and the severity of the pain I was in, for which all I wanted to know was WHY the pain was happening. I never had mouth/jaw pain before, but it hurt so bad I thought... read more

Elise Paternostro 

on Google

3 months ago

Dr. Roberts, Dr. Parks, Nurse Gail as well as the CT Scan tech were fantastic. Everyone should be fortunate enough to receive as much compassion and expertise as they provided. 

Hannah Labrec 

on Google

3 months ago

Unfortunately, I landed here tonight. But from start to finish, I feel like I was treated with the utmost respect and care. From the nurse in the triage room to the PCA who started an EKG everyone was phenomenal, including the doctor. I was in and out in about two hours, which I think is pretty good considering it’s summertime on the shoreline. My room was clean & I felt taken care of which is most important.