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MidAmerican Energy
- Electricity Suppliers
- Iowa City, IA
About this business
Location details
1630 Lower Muscatine Rd, Iowa City, IA, 52240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible customer service
There are no alternative utility companies, so it's in vain that I complain, however this is the worst company I've ever worked with. Phone service is consistently rude and uninformed. The third party payment portal is very limited, specifically not taking Visa for recurring payments. The third party platform is Paymentus, which despite Midamerican's customer service attempting to punt every question to them, does not have a customer service line. When calling in with a billing question Midamerican originally transfers me to... read more
Try getting ahold of MidAm by phone? Good luck. I was told I would be ten minutes on the phone tree, so I left my number for a callback.- in four minutes, I was told. Waited half an hour. Called back and was told I be waiting for an agent for over 30 minutes. Anyone home, MidAm?
I talked to Amber today and she was absolutely amazing. She was so informative and helpful! She deserves a raise!!
Frequently asked questions about MidAmerican Energy
How is MidAmerican Energy rated?
MidAmerican Energy has a 2.4 star rating with 59 reviews.
When is MidAmerican Energy open?
MidAmerican Energy is open now. It will close tomorrow at 12:00 a.m.
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