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Michelle Pell: Allstate Insurance

4.7

About this business

Customer service is the number one priority at our agency in Winchester. We are passionate about getting to know customers and helping see their families are protected. 

Location details

1814 Roberts St, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.732 reviews
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Usman Khan's profile image
Usman Khan 
on Google
4 weeks ago

Michelle pell has always helped me and my family.. Super nice every time I call about my policy questions. Thank-you Michelle pell your the best. 

Iliana Cruz's profile image
Iliana Cruz 
on Google
4 months ago

Michelle was kind but seemed to disguise the situations, we paid for two cars and we were supposed to have a refund but in reality it never happened. After a while we requested a policy cancellation which she said she had done but it didn't happen. We continued receiving charges, there was always an explanation that made no sense, no logic :( 

Ryan Nuzzo's profile image
Ryan Nuzzo 
on Google
7 months ago

Michelle moves at my (sometimes insanely fast) speed. Very responsive. Always gets me the answers or clarifies things very quickly. Have been very happy since I switched over 3 years ago. I definitely recommend her. 

Caleb Piper's profile image
Caleb Piper 
on Google
10 months ago

This office has absolutely been helpful for me in every way! My wife and I recently moved here from NC, and we were having some unforeseen road blocks with transferring our insurance policies over to VA. Michelle was extremely helpful, and made sure to follow up with me on any questions and concerns I had about the process. She guided me in steps I needed to take to resolve some issues that began to arise from the transfer process, and it was a huge help to have her following up and checking in with both me, and other office... read more

Jennifer Unger's profile image
Jennifer Unger 
on Google
a year ago

I’ve had nothing but a great experience with Allstate. I got a crack in my windshield yesterday and I called for help and they were right on top of it! 

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Frequently asked questions about Michelle Pell: Allstate Insurance

How is Michelle Pell: Allstate Insurance rated?

Michelle Pell: Allstate Insurance has a 4.7 star rating with 32 reviews. 

When is Michelle Pell: Allstate Insurance open?

Michelle Pell: Allstate Insurance is closed now. It will open on Monday at 8:00 a.m. 

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