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Michael Williams Body Works

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60 reviews
|Body Shops|Fayetteville, GA 30215 United States

185 Industrial Way, Fayetteville, GA 30215 United States

(770) 719-9304

Closed now



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More about Michael Williams Body Works Williams Body Works is a family owned and operated repair facility that has been serving Fayette County and the surrounding areas for over 40 years. Originally Marvin "Booga" Williams opened Williams Body Shop in Fayetteville back in 1969. After 23 years, Marvin retired from the business and his son Michael opened up Williams Body Works with his wife Suzanne, in January of 1993, to carry on the family tradition. Michael went to work for his father at the age of 13 in the body shop and has been working in the business ever since.

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60 reviews
4 reviews have no rating
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Joy T. review for Michael Williams Body Works
Joy T. on Yellow Pages

4 years ago

01/18/2019, 04:03 AM
Amateurs. Can't blend a paint job. Worst customer service. They tell you job is complete but don't check their work first.
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Denise Cook Smith review for Michael Williams Body Works
Denise Cook Smith on Facebook

4 years ago

01/06/2019, 03:30 AM
I absolutely recommend this shop. The work is fantastic as is the customer service.
Jennifer Helton review for Michael Williams Body Works
Jennifer Helton on Facebook

4 years ago

01/03/2019, 00:46 AM
Absolutely a pleasure to work with. I have used WBW multiple times over the years and they have always delivered exceptional quality and professionalism. Very thankful to have a place that I trust, and has an eye for detail as I do. I am a VERY hard customer to please, since I am a perfectionist at heart. And WBW always delivers!
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Chris T. review for Michael Williams Body Works
Chris T. on Birdeye

4 years ago

12/28/2018, 13:32 PM
A shop with ZERO INTEGRITY, completely DISHONEST, and JOYRIDES in your vehicle!! This is a direct quote from their page. Well if this is how they treat family I would be terrified to be family let alone just an average person! Williams Body Works, INC “ Family owned and operated since 1992, we provide expert auto body work as well as excellent customer service, where you are treated like family. If you aren’t satisfied, neither are we!” First and most disturbing is while my car was in the possession of Williams Body Works there was 400 mi driven on my car!!! This is also documented by paperwork that Williams Body Works themselves created with an estimate, and signed document of what the milage is when I picked up the car. Again Pat, Debrah and a 3rd employee all looked me in the eyes and said my car NEVER left the shop. I asked them to explain how the extra milage was put on my car and they could not explain it just denied anyone ever driving my car for any reason. Secondly Williams Body Works did not fix my car as requested and approved by my insurance company.(which is all documented) Pat, Debrah looked me in the eye and lied to my face. Also third employee on the phone all said my insurance company denied the request, in fact they said my insurance adjuster stood in their office and denied the request. Well truth is (which is documented) my insurance company NEVER denied it and the insurance adjuster NEVER set foot in their shop as he does everything virtually and is based in South Carolina (another State). Also they contacted my insurance company and rental car company and told them the work is complete when in fact it is not complete. The customer service I received was horrible, I had to contact them or go to the shop. Not once did Williams Body Works ever contact me! Further more even after the problems started, Mike Williams the owner never reached out to me with any concerns or questions when his name and business’s reputation, integrity, or honesty is in question!! Not only am I not satisfied but my insurance company recommended me to take my car elsewhere to have the work completed!!! So after my car has been at their shop for 30 days for a 3-5 day repair, I have to take my car to another shop to have at least 5 items fixed that Williams Body Works either did not or could not complete. Also I have no idea what other damage was done to my car while someone went joyriding for 400mi in my car while at Williams Body Works.
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Chris Murray review for Michael Williams Body Works
Chris Murray on Facebook

5 years ago

11/17/2018, 02:09 AM
Can’t say enough great things about these guys! Superior work! Thank you for fixing my work Van!
Missy Betsill review for Michael Williams Body Works
Missy Betsill on Facebook

5 years ago

07/12/2018, 04:28 AM
They did an awesome job on my car after I was hit from behind. You could not even tell I was hit unless you already knew it. They treat everyone like family!!!!
Dawn Renee review for Michael Williams Body Works
Dawn Renee on Facebook

5 years ago

07/08/2018, 04:25 AM
Had Sarah's mirror fixed and as always a great job!!! Same day so she could head back home.
Heather Nicole Morgan review for Michael Williams Body Works
Heather Nicole Morgan on Facebook

5 years ago

07/08/2018, 03:16 AM
They did such an awesome job on our truck after someone hit us on the passenger side where the bed & cab meet. You can't even tell it was ever damaged! We won't use anyone else!
Connie Carlisle Earwood review for Michael Williams Body Works
Connie Carlisle Earwood on Facebook

5 years ago

07/08/2018, 01:28 AM
The only shop I have ever used or will use. Great Quality work, Best prices, and Great customer service.
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