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Michael Kors Outlet
- Retail
- Howell, MI
About this business
Location details
1475 N Burkhart Rd Suite C 180, Howell, MI, 48855, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I have shopped and purchased from the Howell location for several years and have always wonderful and attentive customer service. I stopped in two weeks ago and spent 30-min in the store looking at things and walked past the cashier desk where two workers were standing there. Three other people came in after and no greeting or acknowledgment at all. I walked out with no purchase (which is rare LOL). I decided to call the manager and spoke with Debbie. She was glad I called and gave me am additional 10% off my purchase when I... read more
Incredibly disappointing experience. I drove an hour to this store specifically to buy a bag, but I wasn't greeted or acknowledged by any of the staff when I walked in. When I finally asked for a specific bag, a salesperson brought it out from the back but then completely ignored me. When I asked for the price, they didn't even bother to answer or attend to me. After being treated like I was invisible, I walked out. Their loss—I went straight over to Coach, where the customer service was fantastic, and spent my money there ... read more
Worst Customer Service I have seen in my life. (I do shop quite a lot) I recently bought a watch at this store. Right after billing, I asked them that I want to get it fitted for my wrist size. They said , the store is croweded today and I need to come in another day for this. This particular store is 1 hr drive from where I live. After a month, I went again to get it fitted. This time they gave a reason that, there are only few staffs on working today and they won’t do it for me. And I have to come another day for this. Aga... read more
Great store!!
Not sure whats going on here, but something seems really different than it did even a month or so ago. All the employees seem so irritated. I asked one of the employees if something changed, she said they got a new manager. That's unfortunate, one person really can ruin a good culture. I used to enjoy shopping here, but after my latest experience, I won't be back for a while. Hopefully, for the sake of the store and its employees they get their old manager back or get a different one. Absolute shame
Frequently asked questions about Michael Kors Outlet
How is Michael Kors Outlet rated?
Michael Kors Outlet has a 4 star rating with 87 reviews.
When is Michael Kors Outlet open?
Michael Kors Outlet is closed now. It will open tomorrow at 10:00 a.m.
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