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152 The Arches Cir Ste 1407 Deer Park, Deer Park, NY, 11729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This store in Tanger outlet, Deer Park needs to “TIGHTEN SECURITY”. When I walked in I was greeted by an associate. I showed her the bag I was looking for. Unfortunately, the didn’t have it. There were others to look at. I found a bag I liked. As I was browsing through the store, I noticed two female customers, an elderly mother and daughter (both appeared Arabian or Hindi, not to sound racist) were following me around the store. I tried on a coat. As I was looking in the mirror the elderly woman purposely stepped in front o... read more
The staff needs customer service training. If a customer is patiently waiting to be checked out, greet them, or say someone will be with you shortly. Don’t stand there avoiding eye contact to then just walk away to hang out by the watches to BS with another staff member. I had to walk over after five minutes to ask for assistance, breakup the group chat to remind them they have customers waiting. Then to walk out without saying a word. Horrible experience for a place I visit quite frequently.
I would like to first preface that I’m a department manager at a retail store and have been in retail for 12 years and had the worst experience walking in this store location there was two workers stand at the front where the watches are and they never greeted me. I just left there a few minutes ago and they were just having personal conversations on the floor and i walked through looked at them and they never looked my way or say welcome or acknowledged me and my grandmothers presence. I’m not sure if one was a manager but ... read more
Terrible customer service
Michael Kors Outlet has a 4.4 star rating with 350 reviews.
Michael Kors Outlet is closed now. It will open at 10:00 a.m.
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