Miami Village Medical and Health Centre

Doug 

on Google

3 months ago

Worst clinic ever. The man at the reception was very ironic and rude, he forgot to claim the Medicare rebate and I had to call the clinic 200x to make it done. The Doctor is also not great, always forgetting to give the referral for the tests and giving wrong advice about procedures for pregnancy. I think she changed clinics now. 

Fiona Abery 

on Google

7 months ago

New Doctors and reception staff. Very Good service, friendly staff, Caring team and we were looked after well. 

Fernanda Menezes 

on Google

8 months ago

Shocking customer service, I have never seen a clinic to treat the patient so poorlyl. They were trying to blame everyone around them, even medicare, for a mistaken of theirs. The practice manager or owner is so rude and is not willing to solve problem, kept pushing for over a month until I called the clinic and refused to hung up until it was solved. The GP I saw was wonderful but thank God she has left that clinic. Do not go there. 

Luana Rossi 

on Google

11 months ago

I would like to aware you all that the receptionist customer’s service Nichole is really lack of quality. Unfortunately I was treated without respect. She is not capable to LISTEN what I had to say and not able to attend what is requesting. Plus that she left the customer on hold for 15 minutes. I felt dismissed when she unkindly and abruptly ended the call without addressing my request. when I called back to request her name she continued to be disrespectful and rude again. I told her I was going to complain about the way s... read more

Shella Mac 

on Google

11 months ago

Nicole receptionist is the rudest person I’ve ever had to speak with. Hung up on me on two occasions. Told me to ring back and speak with someone else as she won’t help me. The practice used to be excellent but after new management service has fallen dramatically. So disappointed and disgusted in being treated and spoken to in such a manner.