This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MI Backyard Hot Tubs Cottage & Cabin Inc.
- Home Services
- Brighton, MI
About this business
Location details
8160 W Grand River Ave, Brighton, MI, 48114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
What a mixed experience with this place. I had them come out to diagnose a problem on my hot tub. They scheduled me pretty quickly and Daniel came out and was awesome. Told me what was needed, followed up with a part price and I said let’s go. 2 weeks later I followed up and was told I would get a call back - never did. Followed up again and was told both that the part was on order and that they couldn’t find the part. I told them don’t bother. the owner, JJ, then called me to say he wanted to right the issue. I thought that... read more
They came out and diagnosed our issue told us that they would order the part. After weeks off call g, and they told us that it was up to us to find that part. The part is available at several places.
Wouldn’t order from them again. Order 2 polywood Michigan chairs in May and it took 2 months to get them. Called several times and was promised a call back and didn’t get one so had to keep calling and when we went to pick them up they were sitting outside we no cover or plastic so both are dirty and needed a full cleaning before we could put them outside
Thanks to these guys. Responsive team that really cares about their clients. Special thanks to Matt Gedda. I was in a pinch and needed to move my tub off the deck. Matt came right away with a tub sled that made the job easier than I ever imagined.
The amazing customer service that I continue to receive from every single person that works at MI Backyard Pool & Spa, even after my purchase, assures me that I made the right choice when I bought my Epic Marquis. A shout out and Thank you to Daniel McGuire who came out in 15 degree weather and resolved my pump issue. Don’t hesitate to look any further if you’re considering a spa purchase, or need work done to an existing spa. Everyone here sincerely cares about providing the best possible customer experience every single ti... read more
Frequently asked questions about MI Backyard Hot Tubs Cottage & Cabin Inc.
How is MI Backyard Hot Tubs Cottage & Cabin Inc. rated?
MI Backyard Hot Tubs Cottage & Cabin Inc. has a 4.5 star rating with 81 reviews.
When is MI Backyard Hot Tubs Cottage & Cabin Inc. open?
MI Backyard Hot Tubs Cottage & Cabin Inc. is closed now. It will open at 12:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com