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Meyerland Animal Clinic

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4.5
221 reviews
|Emergency Pet Hospital|Houston, TX 77035

4995 West Bellfort Street, Houston, TX 77035

(713) 723-8612

https://www.meyerlandanimalclinic.com/

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About

Specialties Veterinary Medicine, boarding, and compassionate care for animals History Established in 1976. Leading the Meyerland, Bellaire, and West U communities in veterinary medical care. Meet the Manager Jeff H. Manager Administrator of Meyerland Animal Clinic

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4.5
221 reviews
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  • 218 Reviews4.6Google
  • 2 Reviews3.0Yellow Pages
  • 1 Review1.0BirdEye
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Faith on BirdEye

2 years ago

07/25/2019, 16:45 PM
VERY DISAPPOINTED in this place. My husband and I took our lady pup here for an allergy injection yesterday (related to her paw..). Last night, my husband noticed her eyes were constantly wet and tearing. Today, She has pus coming out of both eyes (as far as we can tell, she is ok otherwise..). At approximately 5:45 pm, we called to request for Ginger to be seen (Meyerland Animal Clinic closes at 6:30p) as it may be related to the injection. My husband called first and spoke with Veronica, who told my husband that they are closing soon and he needs to bring our dog to the emergency room on Wirt Rd. I then called, and Veronica again answered the phone. I explained that we are concerned that our dog may be reacting to the injection they gave her yesterday and asked again if they can accommodate a visit (again, there was still a whole 40 minutes before they closed, we were not told they were booked up, and we could have made it there in less than 10 minutes!). Firstly, there was NO compassionate customer service-- no "I'm sorry to hear what Ginger is going through!", or some other empathetic response, at the very least. Her response was robotic and uncaring, basically telling me Ginger can't be seen because they are almost closing and again referring me to take her to the ER. We have decided 2 things: monitor Ginger tonight and my husband has made an appointment for tomorrow afternoon-- since the injection may be related, see if this place will attempt to help. And then likely NEVER RETURN HERE again, and make sure that our friends and family DO NOT come here with the way we (including poor Ginger puppy..) are being treated.
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Melissa G. on Yellow Pages

5 years ago

12/01/2016, 12:47 PM
I brought my puppy in to get her shots and was completely shocked to see how dr Werner treats her staff. I do not want someone that cruel caring for my pet.
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duke_thebird1 on Yellow Pages

11 years ago

05/12/2010, 12:17 PM
Best service and care we have ever experienced at a veterinarian
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