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5775 Kingsway, Burnaby, BC, V5H 2G7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Tim He has terrible/poor customer services.
Two frustrating experiences with the service department. Last year I brought my Miata there for repair due to an accident, they outsourced it to a body shop and provided me a courtesy car from a rental company. One day I received an email saying I was late to return my courtesy car and billed me about $150. I also got a missed call from the body shop and they left me a message telling me to pick up the car at Mazda. So I phoned Mazda asking why I was never informed the car is ready to be picked up. The representative said it... read more
Nice Eric👍
I am submitting this feedback directly because a system typo prevented me from receiving the official Mazda Canada survey. I want to ensure Mr. Daniel Lee in the service department receives the recognition he deserves. His knowledge and expertise go far beyond typical automotive industry standards. Daniel is exceptionally helpful and maintains a genuine customer-first attitude, ensuring all service details are explained clearly and the process remains seamless. He is an irreplaceable asset to the Mazda organization; his prof... read more
We took our Soul Crystal Red Mazda here for service. There were some issues but the manager reached out to us to resolve. Will update review later.
Metrotown Mazda has a 4.5 star rating with 1,067 reviews.
Metrotown Mazda is closed now. It will open tomorrow at 12:00 p.m.
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