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Metropolitan Pools

3.6

About this business

Currently servicing and opening pools in the area during the stay at Home order. Store open for call in orders curbside pick up and water tests. 

Location details

7668 Leavitt Rd, Amherst, OH, 44001, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
3.657 reviews
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Shannon Perry's profile image
Shannon Perry 
on Google
a week ago

I appreciate these ppl! They always are able to help me with any pool issue I have. Always have what I'm looking for in stock! 

Kristal's profile image
Kristal 
on Google
a week ago

The worst customer service ever! Everyone should avoid this place like the plague. We have gone there several times over the last several years and have experienced bad customer service all but maybe once. I recently called to ask a question and the rude lady/manager who answered wouldn’t even let me finishing speaking before she told me to hush! I refused to finish that conversation, I hung up on her. This is the same lady I have spoken to in store who was extremely rude. Whoever you are, you suck at customer service. 

Jim Pine's profile image
Jim Pine 
on Google
a month ago

Price gouging! I bought 50 lbs bromine & 25 lbs alkalinity plus online for $389. Metropolitan wanted $550 just for the bromine! There's making a profit and then there is ripping off your local customers! 

Sheri Shank-McCracken's profile image
Sheri Shank-McCracken 
on Google
10 months ago

Terrible customer service!!! We are new to owning a pool went into the store for some assistance instead got greeted with a (I'm bothered your asking me attitude) however still being nice asked if they are interested in scheduling a new visit and open and close the pool they say someone will call me, no one ever did. Go back in today asking and told her no one ever called me she shrugged her shoulders and said ok. I will never go there and give them business again and the owner should really do some checking up on his employ... read more

Anonymous's profile image
Anonymous 
on Google
10 months ago

Terrible customer service!!! We are new to owning a pool went into the store for some assistance instead got greeted with a (I'm bothered your asking me attitude) however still being nice asked if they are interested in scheduling a new visit and open and close the pool they say someone will call me, no one ever did. Go back in today asking and told her no one ever called me she shrugged her shoulders and said ok. I will never go there and give them business again and the owner should really do some checking up on his employ... read more

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Frequently asked questions about Metropolitan Pools

How is Metropolitan Pools rated?

Metropolitan Pools has a 3.6 star rating with 57 reviews. 

When is Metropolitan Pools open?

Metropolitan Pools is closed now. It will open at 10:00 a.m. 

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