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Metropolis
- Parking
- Baltimore, MD
About this business
Location details
208 Water St, Baltimore, MD 21202, Baltimore, MD, 21202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an absolutely terrible experience parking at Metropolis Parking (208 Water Street) and want to warn others before they make the same mistake. My car was broken into while parked here — and to make matters worse, there was zero accountability or remorse from anyone involved. When I walked around the garage after discovering the damage, I saw at least two other cars in the same condition — broken windows and obvious signs of theft. This seems to be a recurring issue, not an isolated incident. To add insult to injury, I l... read more
Absolutely horrible. I was locked in every night I'd park my car and try to exist from the doors. Every door is locked and the garage entrance is also shut. Over the span of 2 days, I had to wait for a car to enter or exist because that's the only way the garage door would open up. The instructions on their website are not clear and their customer service did not know how to answer any of my questions when I called. Never using again
Lies about pricing. Ignore the prices on the front because you are guaranteed to pay more in service fees and possibly more in incorrect billing. Very poorly maintained garage. Just another money-sucking business hurting downtown Baltimore.
Incorrectly charged me $105 for 2 days of parking! There’s no customer service phone number to call, only email. So I emailed them and they refused to offer me the refund for the amount they overcharged me despite the scanner reading my license plate and showing I had only parked there for 2 days! As you can see by my screenshot, their system literally shows I was only parked there for 2 days!
The sign at the front entrance said it'll be $3 for 0-30 minutes. I got my car after 21 minutes and I was charged 12.99 by metropolis. I reached out to Metropolis support and after 2 days I got some generic reply basically saying that they don't care what the sign says and their rates are what matters.
Frequently asked questions about Metropolis
How is Metropolis rated?
Metropolis has a 2.3 star rating with 35 reviews.
When is Metropolis open?
Metropolis is closed now. It will open at 9:00 a.m.
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