MetroPCS Communications Inc's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

MetroPCS Communications Inc

1.8

About this business

Location details

2250 Lakeside Blvd, Richardson, TX, 75082, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.84 reviews
Select a rating
Jim S.'s profile image
12 years ago

MetroPCS sucks terrible horrible customer service. For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored. Then I found... read more

Jim S.'s profile image
12 years ago

MetroPCS sucks terrible horrible customer service. For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored. 

Kenneth D.'s profile image
Kenneth D. 
13 years ago

Uninterested, mindless idiots A company without a trace of integrity. I have been a MetroPCS customer for just under a year. I have purchased a number of handsets for two accounts. A recent purchase at franchise store in San Francisco operated by "City Radio Inc." included a Samsung Freeform II (sch-r360); a handset which MetroPCS sell with full knowledge that the model has a design flaw. The phone memory cannot be cleared. As a result, after about a month of mormal use, the phone is useless for anything other than voice cal... read more

Bethenna C.'s profile image
Bethenna C. 
16 years ago

HELLO, Hello, hello... Metro PCS has been a blessing to our family, we save over $100 a month on our cell phone bills! We do not leave the city very often but Metro just launched nation wide roaming so if you do go into an area outside of your coverage you can still make a phone call! I have always had a good experience with Metro and would recommend them! 

Frequently asked questions about MetroPCS Communications Inc

How is MetroPCS Communications Inc rated?

MetroPCS Communications Inc has a 1.8 star rating with 4 reviews. 

When is MetroPCS Communications Inc open?

MetroPCS Communications Inc is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com