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MetroNet

3.2

About this business

Location details

1615 N Fulton Ave, Evansville, IN 47710, Evansville, IN, 47710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.242 reviews
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Andrew Geston's profile image
Andrew Geston 
on Google
a week ago

A lot of outages, poor connections, very unreliable. When it works, yes it's fast, but it's bad enough to not be worth it. I'm switching back to optimum which might have its own issues, but at least it was more reliable. 

Eleanor Hudd's profile image
Eleanor Hudd 
on Google
2 weeks ago

Two days in a row now we've had techs show up and say that they can't install our Internet. The first time was because MetroNet booked the wrong appointment type and sent the tech out with no equipment. The second because apparently we're not even wired for MetroNet when they told us we were, had no problem taking our money, and sent unprepared techs out twice to try and install it. I moved medical appointments to be there for these techs in their absurd two-hour arrival windows and four-hour installation windows. Look anywh... read more

PJ's profile image
PJ 
on Google
2 weeks ago

They're service is awful, it take hours to get ahold of someone then days for them to come out. 

Kaylyn C's profile image
Kaylyn C 
on Google
3 weeks ago

I've been using them for the past year and every 3 months or so my internet will go out and they will have to REINSTALL another fiber cable. Issues that have happened: 1. someone else disconnects my line when installing someone else's line and then doesn't put it back online. 2. someone burying another line cuts my line 3. installation incorrect and having to install a completely new line. They arent aware of who or who doesnt have their service, my door was rang the other day asking for me to switch to Metronet... When I al... read more

Adam's profile image
Adam 
on Google
4 weeks ago

My service is down due to something wrong with the main line. Metronet has lied to me constantly about fixing the issue. All boxes and terminals near me are dead. Every time I speak with them I receive a different story. Last time they told me a tech was at the terminal doing repairs and it would be live soon. However, they likely didn’t realize I can see all terminals from where I am. It was a clear lie. Service remains down. My advice is to be prepared to drop Metronet when they go down and fail to bring service back onlin... read more

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Frequently asked questions about MetroNet

How is MetroNet rated?

MetroNet has a 3.2 star rating with 42 reviews. 

When is MetroNet open?

MetroNet is closed now. It will open on Monday at 9:00 a.m. 

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