MetroHealth Cleveland Heights Medical Center - Emergency Room

Prudence Bronsky 

on Google

a week ago

I went in for severe stomach pains. They did a urine decided it’s constipation and a uti. “Come back if it doesn’t get better .” So here we are 5 days later. Still severe pain and now just over all feel terrible. Get taken back, explain to the , I NOW FEEL WORSE, they take yet another urine. So the dr who ever was on that day which is feb 20 the time was between 12 pm and 1., so the dr comes in, basically says “ we told you it was the UTI, “ I say” but I now feel much worse.” She say”Well you’re probably coming down with som... read more

Jenn Finch 

on Google

3 months ago

I’m so grateful that my neighbor recommended this ER to us. I live in the area and didn’t know it was there. The first time I was there was with my daughter and the entire staff was wonderful. I’ve been there twice since then, for myself (within 2 days). I can not say enough positive things about my experience(s). Every time, the staff has been wonderful- from check-in to the nurse walking me out. It is the quickest & most efficient ER I’ve ever been to. Even more importantly, every member of the staff that I’ve encountered ... read more

Dawn Gilbert 

on Google

5 months ago

I was brought in at 5:25 in an ambulance and seen by a nurse. I told her about my symptoms and that I'd had them in the past. She said she wasn't interested in the past. The facility was just for emergencies and that i should get a new pcp. Rude. When I'd waited a few hours to be transferred to the hospital I rang for a nurse to come and tell me what my status was. He said we are waiting to have you transferred and left. Hours went by. Other patients were being seen and had left around me. At 1:00am I walked to the nurse's s... read more

Ms. Rah 

on Google

9 months ago

They will have you sittingand ignore you! Especially if you have HMO! Been here a whole 6 hrs. Doctor came in and cleared my daughter good to go and still sat an additional 2 hrs with an IV that was not used nor needed! I’m starting to see exactly what’s going on and I’m glad I steared away from the profession! Tired hungry and upset to say the least! Nobody checked on us for 2 whole hrs! One of the nurses was dragging her feet huffing and puffing about not wanted to be here and she should have stayed home but it’s sad becau... read more

Sandra Dixon 

on Google

a year ago

I never have to wait long. The medical staff is very friendly and very thorough. They don't just try to patch you up and send you home. They really appear to care. It is my preferred ER for those reasons.