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Metro Nissan of Dallas - Service

4.7

About this business

Location details

4707 Lyndon B Johnson Fwy, Farmers Branch, TX, 75244, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7689 reviews
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Don Dinnerville's profile image
Don Dinnerville 
a week ago

Tried to get scheduling and pricing info via the Live Chat feature on Metro's website. Was told someone would call. A few days later I went back to Live Chat to ask why no one had reached out and was assured someone would. It's now been a week. If their customer service is this bad before I ever make an appointment, why would I ever drop my car off there for service / repair. #customerdisservice 12/11/2025 UPDATE - You all just replied to my review from 2 years ago. Do you seriously think that a reply to this frustration 2 y... read more

Liz Mills's profile image
Liz Mills 
a month ago

Tried to call for service questions, the front desk person picked up almost immediately, but then transferred me off to speak to an ‘advisor’. She’d actually transferred me to the Parts department, which is only found out after an HOUR AND A HALF on hold. The person in P says who picked up immediately transferred me again to Service, where I remained on hold for another HOUR. I’m sure it would have been longer but I hung up once they CLOSED. TLDR: called to ask a service question, was on hold for 2.5 hours, never got to even... read more

Antariksh Vijayvargiyaa's profile image
Antariksh Vijayvargiyaa 
2 months ago
M.A Abebe's profile image
M.A Abebe 
2 months ago
Leslie Lorena's profile image
Leslie Lorena 
2 months ago

I bought my 2014 Pathfinder from a friend a couple years ago by cash. Any routine services and work that needs to be done on the car, I just bring the car to any auto body shop that charges me cheap (because plenty of car shops overcharge women). So I’ve never had to come to the Nissan Dealership. And I’ve been good with the car for 5/6 years now. I’ve been receiving Recall letters from the dealership for a very long time now. Like years.. I always ignored them but finally decided to go in and see how it all works. The car n... read more

Frequently asked questions about Metro Nissan of Dallas - Service

How is Metro Nissan of Dallas - Service rated?

Metro Nissan of Dallas - Service has a 4.7 star rating with 689 reviews. 

When is Metro Nissan of Dallas - Service open?

Metro Nissan of Dallas - Service is closed now. It will open tomorrow at 7:30 a.m. 

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