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4707 Lyndon B Johnson Fwy, Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After a horrible experience at another Nissan service department in the DFW area, Metro Nissan far surpassed my expectations. Josh took the time to actually think critically about what was going on and worked to properly diagnose the issue my truck was having. I never felt rushed, brushed off, or taken advantage of. Most importantly, he didn’t try to upsell unnecessary labor or parts, which is rare and greatly appreciated. This was an honest, professional experience, and I’ll absolutely be coming back for future service.
Thank you for the exceptional service, and to Daniel in Service for making sure I was taken care of and ensuring a smooth process!
TL;DR: Typical dealership service (none). Go find someone who actually wants your business. Made an appointment a few days prior, brought it in to diagnose an issue on Saturday morning at 8:30am. Tech on site said they would be able to look at it today and they would call me with any updates. Heard nothing by 4pm until I called, and was informed they would now need to keep my car so they could look at it on Monday. They had not looked at my car at all today. Was told they had gotten too busy to do so in fact. 8 hours and you... read more
Metro Nissan of Dallas - Service has a 4.7 star rating with 694 reviews.
Metro Nissan of Dallas - Service is closed now. It will open at 8:00 a.m.
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