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Metro Heating and A/C
- Contractors
- Liberty, MO
About this business
When you're hot then you're cold, you likely have an inefficient heating and cooling system. Metro Heating and A/C provide professional, high-quality HVAC installation and repair services for your home or business. Our friendly customer service representatives will happily assist anyone in Kansas City, MO, and its surrounding areas.
Location details
101 North Clayview Drive Ste A, Liberty, MO, 64068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware! Do not use this company. They did replace the line set for our new ac/furnace causing a leak and we have to spend more money for the line to be repaired ! Beware !!!! DO NOT USE THIS company for your ac and heating system. They did not replace the line set when installing our new unit! Then had the audacity To bent the old line set and did not properly solder which caused multiple leaks of Freon so the unit never worked properly from day one! Now the drywall has to be torn out to have the line set repair.. We had an ... read more
A Disappointing Experience - Proceed with Caution We were really hoping for a smooth process when we had a new A/C unit installed, but unfortunately, that hasn't been our experience. It's been a frustrating journey, with multiple visits (five so far!) and the issue still unresolved. We understand that things don't always go perfectly, but the lack of progress and communication has made it very difficult. Customer service has been another challenge. It feels like instead of truly addressing the problem, we’re often met with d... read more
Business response:
This person has sent multiple negative google reviews and other social media outlets before coming to the BBB. At this time I will post the same response to him, but also as we have sent to him via text there is something beyond his AC that is not working in his life. We as a company and individuals are offering up prayers on his and his families life to hopefully help them through their lifes struggles. If you are another consumer reading this, please consider adding him , as well as, our families at Metro Heating and A/C ... read more
Here is our story so you can decide for yourself. On 6/23, When our Echobee indicated a call for cold wasn’t cooling the house I notice cold air coming out of the outside unit. My wife created a request for service through American Homeshield (AH). AH notified Metro Heating and AC (Metro) who serviced our outside unit on 6/24. Ensuring they knew everything that happened with the unit I notified the tech I had moved the AC 1/8 to 1/4 of an inch in order to level the unit with blocks to better ensure it was stabilized after th... read more
They are HORRIBLE. I have been without air for 3 weeks 8/23 with a pre-exisitng condition along with headaches and nose bleeds especially on hot days and in the middle of the night. I had to purchase a condenser, furnance and coils from Front Door in which I did 8/31/2023. Once HVAC received those things on 9/5/2023 and sent them to the Distributor ********* they called me to let me know that the equipment was in, gave me all the info about the equipment and explained to me that Midwest Heating and A/C had to call ********* ... read more
Business response:
******************, as we discussed on the 11th of September you reiterated you would change your review once the job was completed. I have requested for you to please update this review because it did not portray the full truth or story. Now, over a week later you have ignored my calls/texts and requests so I will use this time to explain the reality of this situation.First, I want to thank you for the opportunity to perform a service that our company loves doing because of the immediate satisfaction and comfort we are able... read more
Fantastic company. They quickly repaired my furnace for a very reasonable price. I will be calling them next time I need my furnace looked at!
I recently experienced Metro through a home warranty claim, and it was awful. The A/C went out at one of the houses I manage, and Metro was assigned to the service via the home warranty company. They went to the house, but then told the tenant it wasn't their problem, and they'd be reaching out to the company that installed the unit.Instead of doing that, they just closed the home warranty claim and said it was "completed." When the tenant tried calling Metro, it went straight to voicemail. When I tried calling Metro, it wen... read more
Frequently asked questions about Metro Heating and A/C
How is Metro Heating and A/C rated?
Metro Heating and A/C has a 4.7 star rating with 279 reviews.
When is Metro Heating and A/C open?
Metro Heating and A/C is closed now. It will open on Monday at 8:00 a.m.
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