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Metro by T-Mobile

3.8

About this business

Location details

1825 W Broadway Louisville, Louisville, KY, 40203, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.864 reviews
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shawns southern BBQ's profile image
shawns southern BBQ 
a month ago

This place is terrible. I broke my phone and needed my transfer pin and account number to switch to a different company. It is illegal not to provide that information. The skinny Arab guy tried to get me to buy a new phone. I call the 1 (888) number and they asked to speak with him and he kept shaking his head no. I then him if he was going to speak to them and he kept shaking his head no. I am going to try to report this. I've been a loyal customer for 7 years. 

Lavail Drain's profile image
Lavail Drain 
2 months ago

What's the point of having an in-store phone when it's never being answered. I was told that on July 3rd I'd receive a text from metro when the product I had already paid for would arrive as I had to wait for my replacement to be delivered because the original product I had bought wasn't working. On the 3rd I called more than the times I've called today, with that being said I also called on the 4th before 1pm with the same result. It's been 4 days and I still haven't received a text from metro about my product or an email a... read more

Bethany Beamon's profile image
Bethany Beamon 
4 months ago

Service by Nadia I think her name was Awful experience, not the best service, was told to get another phone than what I wanted because it had a better camera... Ended up having the worst camera in the world. Didn't get a case or a screen protector... 

Kiana Lyons's profile image
Kiana Lyons 
a year ago
Erick Rodriguez's profile image
Erick Rodriguez 
a year ago

No answer from cell phone calls 

Frequently asked questions about Metro by T-Mobile

How is Metro by T-Mobile rated?

Metro by T-Mobile has a 3.8 star rating with 64 reviews. 

When is Metro by T-Mobile open?

Metro by T-Mobile is closed now. It will open tomorrow at 10:00 a.m. 

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