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Metlife
- Insurance
- Rancho Cucamonga, CA
About this business
Location details
11830 Sebastian Way, Ste 105, Rancho Cucamonga, CA, 91730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service no answer to questions completely different answers from differnt agents??? This has got to be a fake company i mean they have zero accountability and zero knowledge thats useful to its clients. Pathetic!
ABSOLTULELY, CAN NOT GET A HOLD A CLAIMS REPRESTIVE TO ASK ABOUT A PRE-AUTH. I'M CALLING FORM A PROVIDERS OFFICE AND KEEPS PUTTING ME THROUGH A LOOP. THIS IS VERY FUSTRATING AND I WILL NOT BE RECOMMENDING METLIFE TO PATIENTS ANY LONGER!
Horrible experience, case was moved from Lincoln Financial to Metlife. Unable to connect with Case Manager to move forward with claim. No communication nor sense of urgency.
It feels like Metropolitan Life Insurance Co. is going out of business. I have an extremely hard time getting an agent. Today all I got was a bad connection in the Philippine's and with a different number I got two choices of voicemail, neither of which is the person named on my billing statement!
Phone system is extremely frustrating and to get a simple email of a piece of paper that was already generated that has to be reviewed before it is emailed to me is ridiculous. In my opinion. They told me it's going to take 2 to 3 days for my case specialist to review this piece of paper that was already approved and I need it for my insurance which has been suspended due to my employer not sending me documentation to my union
Frequently asked questions about Metlife
How is Metlife rated?
Metlife has a 2.1 star rating with 16 reviews.
When is Metlife open?
Metlife is closed now. It will open at 9:00 a.m.
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