Methodist Hospital Emergency Room

Jane CHEN 

on Google

2 weeks ago

This ER puts the meanest people at the front desk. The receptionists and nurses at the check-in desk have no idea how to communicate kindly with patients. These people may be used to seeing life and death, but they show no compassion for ordinary patients. They really need more training — at the very least, to act like decent human beings. I will never, ever go to this ER again! 

Rozie N 

on Google

a month ago

I visited 9/29/2025 at 10PM. Waiting room was full of sick people waiting to be helped, 3 security guards kept laughing instead of doing their jobs or taking anything remotely seriously, and they had terrible attitude problems. I don't know who's gonna tell them that nothing is that funny, especially at an emergency room full of people suffering. Don't expect to get into the actual emergency room unless you are actively dying. 

Oscar Ng 

on Google

a month ago

Came 9/19. After what seemed like a fast resolution to my immediate problem. They had me wait in the waiting room outside the ER with my IV needle still in me. I had to wait 4 hours in the ER waiting room with my IV needle in my hand until the front desk reception called me up to discharge me. 

J M. 

on Google

a month ago

Much better experience than my stay Huntington Hospital. It was way less crowded. The security guard and receptionist staff actually acknowledged patients and did not ignore anyone even with a few persistent inquiries about wait times the staff still answered in a polite manner. When I was seen by the triage nurse it was a weird feeling not being cut off when I was explaining my situation. And I appreciate the PA that saw me; it was very reassuring to know my concerns were being heard and he did not get upset when I asked qu... read more

Jose Velazquez 

on Google

a month ago

I came into the ER on 9/15/25 and my first point of contact was the reception nurse Jonathan S. Unfortunately, the interaction was not positive. He spoke in a condescending manner and seemed dismissive when I asked questions, which made me feel uncomfortable during an already stressful time. I think patients deserve to be treated with respect and understanding, especially in emergency situations. Improving communication and showing empathy would be a good start.