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Metabank

3.2

About this business

MetaBank is a firm that provides a range of personal and commercial financial products and services. The bank offers checking, savings and deposit accounts. It also provides personal and business debit, credit, and gift and specialty cards. MetaBank offers a variety of mortgage, home equity, personal and automobile loan options. The bank additionally provides retirement planning, cash management and trust services. It also offers online banking services. MetaBank operates Meta Payment Systems, which develops, implements and ... read more

Location details

2500 S Minnesota Ave, Sioux Falls, SD, 57105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.227 reviews
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Jill Nassif's profile image
Jill Nassif 
4 years ago

Rip off artists. Bad business. Steal from people!!! 

Sally Parker's profile image
Sally Parker 
4 years ago

This company makes it impossible for a consumer to speak to anyone. I am a victim of credit fraud with a fraudulent account opened with Metabank and have tried repeatedly to contact them only to be asked for my debit card number which I don’t have because I didn’t open the account and then they disconnect me automatically. Seems to be all part of the fraud. 

Karen Banks's profile image
Karen Banks 
4 years ago

Get better customer service and quit lying about deposits! 

Aerie Lee Morgan's profile image
Aerie Lee Morgan 
4 years ago

Beware: This company who is Represented by its CSR Agents will lie,hang up and put its banking clients on hold to get you to hang up if you have problems with the company. They are unprofessional and immature. Very unsettling how Metabank treats clients. How can I trust this company with my money when they lie and disrespect me like this. I want to let people know this so not to be treated and felt with as I have been for the past 48 hours. 

Aaron Anderson's profile image
Aaron Anderson 
4 years ago

Still trying to get my stimulus payment that was “sent” 2 times from this bank!! Trying to call and change my address they say we can’t do anything with your account... this company sucks!!! 

Steve Cowen's profile image
Steve Cowen 
4 years ago

card issued thru the Vizio TV settlement to me.. this card and whoever has stolen est. 22.00 from me. and NO one will give me my money.. going public on facebook at every site to do with this card. i have spent so Much time and energy on this and I am Broke and you all stole my money ought an item on ebay. From daves_tractors1973 for 16.95 through paypal and on card number 5447 6851 4383 2416 the seller put it through and mastercard took my money. same day item would not work for me so the seller cancelled sell and issued a ... read more

Pamela Pierce's profile image
Pamela Pierce 
5 years ago

Do NOT buy any products from this bank, especially if you are rushed, at an airport and need to get a debit (they call it an instacard) card to get your luggage back into the country from international flights. first they don't disclose that there is a charge for loading the card until you are doing it, then they don't disclose that there is a 1.5 % fee for using the card at the airport in the foreign country, and then because you only put the amount you needed to pay for your luggage and not the 1.5 % fee as well, there is ... read more

Pamela Pierce's profile image
Pamela Pierce 
5 years ago
TAKE CARE OF THE PEOPLE's profile image
TAKE CARE OF THE PEOPLE 
14 years ago

ONE DAY BEFORE CHRISTMAS AND I NEED MY MONEY BACK ON MY CARD I rented a car from Hertz on Decemeber 12th using my Western Union debit card that is issued by Metabank. When I retuned the rented car the next day, Hertz removed the deposit hold; however Metabank is still holding the full deposit. According to western union, they can hold my deposit for 30 days which I never heard of such a policy. I was advised to contact Hertz to send a fax to the bank requesting the release of the funds. Hertz forward the request and the bank... read more

Frequently asked questions about Metabank

How is Metabank rated?

Metabank has a 3.2 star rating with 27 reviews. 

When is Metabank open?

Metabank is closed now. It will open at 8:00 a.m. 

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